About this role
Job Description:
Fleet Lease Reps are responsible for managing and maintaining current and new business opportunities through creating superior value for our customers . This position will be responsible for increasing revenues through renewable business relationships . This position requires the ability to self-manage, self-motivate, communicate seamlessly and have a sense of urgency that team members and customers expect.
Duties and Responsibilities include but are not limited to:
- Use all available resources to achieve growth, profit and reach customer guidelines
- Identify client needs
- Drive unwanted and aged inventory to the appropriate sales channel and coach the customer on the most effective ways to market their inventory
- Perform sale day duties i.e. customer service, IF duties, block representation , pre and post-sale reporting
- Actively report progress to Fleet Lease Manager / Sales Manager
- Engage in any
fleet & sales team efforts and promote teamwork
- Responsible for impacting and achieving your goals and the overall sales goals
- Resolve any customer complaints in a friendly, courteous manner . Advise
Fleet Lease Manager of all serious complaints or incidences
- Establish a
strong working relationships with customers
- Analyze and manage customers through AS I and AutoIMS with daily reports and queries
- Perform data entry, verify customer info is accurately recorded in a timely manner
- Walk your customers’ vehicles to ensure any / all work was completed, vehicle is parked and sale ready
- Respond to customer inquiries, provide quality service, and assist in resolving problems
- Communicate and schedule repairs / enhancements with dealer to ensure quality communication between auction and dealer
- Develop new accounts through personal and telephone contact with potential customers and increase the level of consignment with existing customers
- Follow up with customers to confirm satisfaction with auction process
- Know and understand compliance requirements for each client
- Assist with customers transport
Qualifications include:
- High School Diploma or equivalent required
- Strong verbal and written communication and interaction skills required
- Ability to sit, stand , climb stairs, squat, knee and walk for prolonged periods of time , must be able to lift 5-10 pounds . Vision abilities required
- Good computer and software knowledge
- Occasional exposure to weather conditions, fumes, and noises
- Professional phone etiquette
- Self-motivated and goal oriented
- Qualified to operate a motor vehicle and have a valid driver’s license
Benefits:
- Generous PTO after 6 months
- Eligible for Insurance after 60 days of employment (Medical/Vision/Rx, Dental)
- Positive & Encouraging work environment
Benefits:
- Generous PTO after 6 months
- Eligible for Insurance after 60 days of employment (Medical/Vision/Rx, Dental)
- Positive & Encouraging work environment