IT Support Specialist (grow into Sys Admin)

IT Support Specialist (grow into Sys Admin)
$60,000 to $85,000 salary
Ravenna, Ohio (hybrid)

Company
Industry leader
Laid-back culture, open-door policy
Multiple weeks PTO plus paid holidays
Medical, dental, vision benefits; 401k match
Training program and clear advancement opportunities
Significant investment for market disruption and major growth
Artificial Intelligence implemented in manufacturing to scale company
Custom integration from shop floor all the way through ERP and CRM
Technology leveraged at every opportunity to leapfrog the competition

Role
Onsite initially, 1-2 hybrid days once established
IT Support with a defined path into Systems Administrator
Support Windows 11, Microsoft 365, Outlook, and Teams
Support desktops, laptops, printers, mobile devices and barcode scanners
Handle tickets and resolve most day-to-day issues independently
Work with Active Directory, Group Policy, DNS, DHCP, Entra ID, VPN and WiFi
Take on more responsibilities over time to grow into a Systems Administrator role
Provide occasional after-hours support for planned maintenance and critical incidents, with comp time

Required
Professional IT support
Reliable with great communication skills
Windows, Microsoft 365, Outlook, Teams
Working knowledge of Active Directory
Ability to handle day-to-day issues with little supervision
Willingness to learn and take on more responsibility
Ability to pass a background check

Preferred
Microsoft Entra ID, Exchange Online, SharePoint, Intune
Hybrid Active Directory / Microsoft 365
UniFi or similar network platforms, firewalls and VPN
Server experience (Hyper-V, backup and recovery) or interest in developing it
PowerShell or other scripting and automation
Manufacturing or plant-floor IT experience
German language skills are a strong plus

Next step
Email your resume to [email protected]

Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
[email protected]