SharePoint Analyst

SharePoint Analyst
The SharePoint Analyst independently analyzes business requirements and designs, implements, and optimizes SharePoint Online and Microsoft 365 collaboration environments. This role serves as a business and technical liaison, translating organizational needs into scalable, secure, and user-focused platforms and processes that improve communication, content management, and operational efficiency. The position exercises independent judgment in evaluating requirements, recommending technical approaches, and supporting the successful delivery of business initiatives.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Business Analysis and Platform Development

- Partner with stakeholders to gather requirements, define objectives, and identify opportunities for process improvement and collaboration.
- Analyze business needs and translate requirements into functional specifications, technical designs, acceptance criteria, and implementation plans.
- Evaluate technical alternatives and recommend approaches based on business value, usability, security, compliance, and operational impact.
- Provide guidance on effective use of SharePoint Online, Microsoft Teams, OneDrive, and related Microsoft 365 services.

SharePoint Platform Design

- Design and implement SharePoint Online sites, department portals, document-management solutions, lists, libraries, forms, and intranet content.
- Develop and maintain information architecture, including navigation, metadata, content types, taxonomy, permissions, and search optimization.
- Configure and enhance SharePoint capabilities to improve content organization, accessibility, user adoption, and collaboration.
- Create and maintain technical documentation, standards, procedures, and user guidance materials.

Governance and Compliance

- Support SharePoint and Microsoft 365 governance initiatives, including site ownership, permissions, external sharing, content lifecycle management, and records governance.
- Assess platform designs for alignment with organizational security, privacy, compliance, and regulatory requirements.
- Recommend improvements to governance standards, processes, and platform best practices.
- Monitor platform enhancements and evaluate opportunities to improve business processes and user experiences.

Project Management and Platform Optimization

- Lead or coordinate assigned SharePoint and Microsoft 365 implementation, migration, modernization, and optimization initiatives.
- Manage project activities, milestones, risks, decisions, testing, and deliverables with business stakeholders, IT teams, vendors, and consultants.
- Analyze platform usage, content-management practices, and adoption trends to identify improvement opportunities.
- Troubleshoot complex business and technical issues, perform root-cause analysis, and recommend durable corrective actions.
- Communicate project status, technical recommendations, risks, and decision requests to technical and nontechnical stakeholders.

REQUIRED QUALIFICATIONS

- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field; or an equivalent combination of education and relevant experience.
- Three or more years of experience analyzing, designing, implementing, or optimizing SharePoint Online and Microsoft 365 environments.
- Experience gathering business requirements and translating them into functional specifications, technical designs, and implementation plans.
- Experience with SharePoint information architecture, permissions, metadata, document management, and collaboration technologies.
- Experience leading or coordinating technology projects, migrations, modernization efforts, or business-process improvements.
- Demonstrated ability to exercise independent judgment, evaluate alternatives, and make informed technical recommendations.

CORE TECHNICAL SKILLS

- SharePoint Online; Microsoft Teams and Microsoft 365 Groups; OneDrive for Business
- Microsoft Power Automate and Microsoft Forms; working knowledge of Power Apps
- Microsoft Entra ID concepts; PowerShell administration and automation
- Information architecture, content management, permissions, security, governance, business analysis, and project planning

PREFERRED QUALIFICATIONS

- Microsoft 365, Power Platform, business-analysis, or project-management certification.
- Experience with enterprise intranets, SharePoint migrations, ShareGate, Microsoft Purview, Power BI, PowerShell, or Azure services.
- Experience in healthcare, regulated, or compliance-driven environments.

KNOWLEDGE, SKILLS, & ABILITIES

- Ability to independently analyze business requirements, manage priorities, identify risks, and recommend effective technology approaches.
- Strong analytical, consulting, facilitation, stakeholder-management, problem-solving, and organizational skills.
- Ability to communicate technical options, risks, and recommendations clearly to technical and business audiences.
- Ability to manage multiple concurrent initiatives and drive work toward defined outcomes.