Maintenance Technician Supervisor

POSITION SUMMARY

As the Maintenance Technician Supervisor you will oversee the daily operations of our maintenance team, ensuring the efficient upkeep, repair, and functionality of facilities, equipment, and building systems. In this leadership role, you will manage a team of technicians, coordinate preventive maintenance schedules, and drive compliance with safety and quality standards. The ideal candidate is a proactive problem-solver with strong technical expertise and supervisory skills, capable of optimizing resources to minimize downtime and support organizational goals.

Your Schedule:

- Monday - Friday 9 am – 6 pm or 8 am – 5 pm with occasional weekends needed

- Saturday & Sunday 8 am - 5 pm

- Work Model: 100% onsite

Local Travel :  5%

Our Total Rewards Package:

At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.

- Annual Compensation :$

- Pay Schedule: Semi-monthly

- Medical, Dental, Vision, Life, and Disability Insurance

- Time Away From Work Program, including:

Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)

- Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)

- Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.

- 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.

Qualifications

QUALIFICATIONS

The Requirements We are Seeking: .

- High school diploma or equivalent required. Relevant certifications such as Certified Maintenance and Reliability Professional (CMRP), Certified Maintenance & Reliability Technician (CMRT), or trade-specific licenses (e.g., HVAC, electrical) preferred.

- Proven experience as a Maintenance Supervisor, Lead Technician, or similar role (1-2+ years preferred), with hands-on background in facility maintenance. Strong hands-on experience of maintenance software, work order systems, and tools for inventory and scheduling.

- Bilingual in both English and Spanish preferred

- Intermediate proficiency with Microsoft Office, TEAMS, SharePoint, and internal database programs

- Computer savvy able to learn new systems and applications quickly.

- Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation, if applicable

Key Responsibilities:

- Inspect facilities, equipment, and systems regularly to identify potential issues, determine maintenance needs, and recommend preventive measures.

- Develop and implement weekly/monthly maintenance schedules utilizing preventive maintenance software, allocating tasks to technicians based on workload, skills, and priorities to meet deadlines efficiently.

- Supervise a team of maintenance and cleaning personnel, providing coaching and feedback to enhance team capabilities.

- Inspect, test, maintain life safety systems, including fire alarms, smoke detectors, emergency lighting, fire extinguishers, fire suppression systems (e.g., sprinklers, kitchen hoods), exit signs, and fire doors.

- Perform or oversee monthly/quarterly/annual testing and documentation of emergency systems (e.g., fire pumps, alarms, emergency generators tied to life safety).

- Identify and promptly address deficiencies or malfunctions in life safety equipment, coordinating repairs or vendor services as needed.

- Maintain accurate records, logs, and reports for all life safety inspections, tests, and maintenance activities to support audits and regulatory compliance.

- Coordinate with tradespeople (e.g., electricians, plumbers) for installations, repairs, and renovations, ensuring projects are completed on time and within budget.

- Maintain and oversee building systems such as HVAC, plumbing, electrical, and mechanical components, troubleshooting issues as needed.

- Ensure full adherence to health, safety, and quality regulations, implementing corrective actions to mitigate risks.

- Respond to emergency maintenance situations, directing resources to resolve issues promptly and minimize disruptions.

- Provide evening, weekend and holiday on-call coverage as needed.

- Commitment to continuous learning in evolving maintenance technologies.

- Other duties/projects may be assigned

Essential Skills:

- Technical Proficiency: Expertise in diagnosing and repairing mechanical, electrical, and plumbing systems; familiarity with building codes and safety protocols.

- Familiarity with fire and life safety equipment (e.g., fire alarms, suppression systems, emergency lighting, smoke detectors, fire pumps).

- Leadership: Ability to motivate, delegate, and develop a diverse team while fostering a culture of accountability and safety.

- Organizational Skills: Scheduling, resource allocation, and process optimization to improve efficiency and reduce downtime.

- Problem-Solving: Strong analytical abilities to troubleshoot complex issues and implement effective solutions under pressure.

- Communication: Excellent verbal and written skills for reporting, training, and collaborating.

What Skills and Assets you bring, and more:

- Superior writing abilities and attention to detail.

- Exceptional service-oriented attitude, work ethic, and growth mindset.

- Sound and consistent critical thinking.

- Strong Emotional intelligence.

- Strong and savvy judgment and decision-making to ensure all resources, competing priorities, and department responsibilities are managed effectively and efficiently.

- Excellent verbal and business communication and presentation skills.

- Proven interpersonal skills with a willingness and desire to work with people from diverse ethnic, socioeconomic, and religious backgrounds.

- Demonstrated ability to think strategically and work collaboratively.

- Demonstrated ability to be a team player and work productively with others in a dynamic, fast-paced, deadline-oriented environment.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.