Senior Technical Product Manager – Platform & Developer Experience

Agentic Partner Membership Experiences

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences, from payments to rewards to servicing, that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital products on #TeamAmex.

The Amex Digital Labs team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products and engaging Membership experiences for Card Members. We often collaborate with technology companies and strategic partners to bring products to the market.

We are looking for a Senior Technical Product Manager to make it easier for Amex teams and approved partners to build agent-enabled experiences. You will own the roadmap for shared integration capabilities, developer tools and onboarding.

You will partner with engineering, Identity and Evaluation teams to make integrations secure, reliable and easy to use. Domain product teams will continue to lead partner relationships and launches.

Minimum Qualifications

- 6-8+ years of experience in product management, product development, software engineering, API or platform products, developer tools, or partner-enabled digital experiences.
- Experience owning a developer-facing product or integration experience through launch, adoption and iteration, with clear examples of improved developer outcomes.
- Technical fluency with APIs, authentication and authorization flows, schemas, integration testing, versioning, and errors. Ability to inspect an integration spec or contract and discuss tradeoffs with engineers.
- Strong product judgment, discovery and prioritization skills, including translating ambiguous needs into a roadmap, requirements, and acceptance criteria.
- Experience aligning teams with different ownership boundaries and balancing customer, business, technical and control requirements.
- Clear written communication and the ability to explain technical concepts to developers and business stakeholders.

Preferred Qualifications

- Experience with AI agents, MCP, function calling, SDKs, developer portals or partner ecosystems.
- Experience turning technical discovery and prototypes into reusable platform products, including onboarding, testing or diagnostic improvements.
- Experience in financial services or another regulated industry, and familiarity with privacy, delegated access and customer data protection.
- Bachelor’s degree or equivalent experience.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.