About this role
About the Role:
Join Quality Primary Care as a Receptionist and be the welcoming face of our dedicated team! In this vital role, you will ensure a smooth patient experience while supporting our mission to provide exceptional healthcare in Rockville, MD.
Responsibilities:
• Greet and assist patients with a friendly and professional demeanor.
• Manage appointment scheduling and confirm patient visits efficiently.
• Handle incoming calls and inquiries, providing accurate information.
• Maintain patient records and ensure confidentiality in compliance with HIPAA.
• Process patient payments and insurance claims accurately.
• Coordinate with healthcare providers to facilitate effective communication.
• Manage office supplies and ensure a clean, organized reception area.
• Assist with administrative tasks as needed to support the team.
Requirements:
Desired : experience working in medical clinic
• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Previous experience in a medical office or reception role preferred.
• Strong communication and interpersonal skills to interact with patients and staff.
• Proficiency in electronic health record (EHR) systems and Microsoft Office.
• Ability to multitask and handle a fast-paced environment effectively.
• Detail-oriented with strong organizational skills.
• Compassionate and patient-focused attitude.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
About Us:
Quality Primary Care has been serving the Rockville community for over a decade, providing personalized and compassionate healthcare. Our patients love us for our commitment to quality service, and our employees appreciate the supportive and collaborative work environment that fosters professional growth.