Education Technical Writer

Education Technical Writer

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About CICONIX:  CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.

Location(s): Joint Base San Antonio-Fort Sam Houston, TX (on-site)

Position Details:

- Full-time position
- Regular weekly hours (Work hours can be between: 0800-1700 with 0800-1430 being core work hours)
- No calls, nights, weekends, or holidays!
- Full benefit program, including: health, PTO, and 401k + contribution

Requirements:

- Bachelor's Degree
- 3-5 years of experience
- Strong grammar and formatting expertise

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Summary:

CICONIX is seeking an Education Technical Writer to support The Joint Trauma System (JTS) a part of the Defense Health Agency (DHA) on-site in Joint Base San Antonio-Fort Sam Houston, TX.

About the Role:

- Provide Technical Writer support services to develop, edit, and maintain training-related documentation, ensuring accuracy, clarity, and compliance with Government standards.
- Support curriculum developers, instructors, and administrators by producing course materials, reports, and technical documents in accordance with DoD and DHA requirements.
- Prepare, edit, and publish course documentation, standard operating procedures, and user manuals in support of trauma education programs.
- Assist subject matter experts in translating technical or clinical content into instructional text suitable for multiple audiences.
- Maintain document version control and ensure alignment with current JTS Clinical Practice Guidelines and educational standards.
- Coordinate with Multimedia and Curriculum teams to integrate written content into distributed learning materials.
- Assist with development of SOPs, compliance documents, and accreditation reports.
- Provide monthly document production reports to the Program Manager.

Qualifications:

- Education: Bachelor’s degree in English, Communications, Education, or Instructional Design.

- Experience:   3 to 5 years of writing educational/technical content experience.
- Strong ability to translate complex concepts into clear learning materials.
- Strong grammar and formatting expertise.
- Familiarity with LMS platforms and accessibility standards.
- Military medical background preferred, but not required.

- Security & Background Check:   U.S. Citizenship and a successful background investigation are required.
- Ability to obtain and maintain a government security clearance.

- Additional Requirements: Willingness to comply with the government vaccination requirements.

*This position is contingent and will begin upon contract award.

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CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.

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