Manager, Inside Sales, Naturals

Rich Entertainment Group (REG) operates a vast and dynamic collection of entertainment businesses dedicated to bringing friends and families together through unique and memorable experiences.

Our love of food is reflected in our many dining and hospitality operations, including WNY’s preferred caterer, Rich’s Catering & Special Events ; your source for incredible wedding cakes and desserts for all occasions; and our collection of restaurants in Islamorada, FA, Kaiyo Grill & Sushi and Green Turtle Inn . We operate three minor league baseball teams, including the Buffalo Bisons , where we combine our passion for sports, entertainment and delicious food to create an affordable family experience at the ballpark. Celebrating WNY’s picturesque waterfront, we manage Canalside and Outer Harbor , which host a variety of arts, cultural, entertainment and fitness activities. The Travel Team , our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world.

The many entities of REG are owned by Rich’s , a family-owned food company with more than 13,500 associates working globally in 100 locations with annual sales of $5.9 billion.

To learn more, visit www.richentertainmentgroup.com .

Purpose Statement

The Northwest Arkansas Naturals are seeking Manager, Inside Sales. Thie role will work directly with the Assistant General Manager to oversee our inside sales program during each year, managing seasonal associates to achieve assigned goals. This role will also identify, evaluate, and sell potential clients relative to tickets, groups, suites and sponsorship opportunities.

Schedule: Working at all home games for the Nortwest Arkansas Naturals is required

Key Accountabilities and Outcomes

- Assist in recruitment and hiring of seasonal inside sales associates

- Assign goals and targets to inside sales associates to achieve individual and organizational goals related to both group, ticket and suite sales

- Manage and achieve a personal sales goal

- Prospecting, qualifying leads and setting face-to-face appointments for new business

- Maintain electronic account records in CRM for all clients and prospects, as well as train Inside Sales staff to utilize CRM for similar needs

- Manage client relationships and drive the follow up for future sales programs

- Provide superior customer service to clients and prospects

- Representing the team at various promotional events

- Work within a team environment to achieve common team goals

Knowledge, Skills, and Experience

Skills preferred:

- Sales and negotiation skills

- Proficiency in Microsoft Office, including PowerPoint

- Ability to learn and master new software programs as necessary

- Consistent, punctual and regular attendance

- Professional image and demeanor

- Flexibility to work evenings and weekends

Experience Required:

- 2-4 years’ experience with outbound sales or customer service

- Strong knowledge of sales and marketing within a sports team and entertainment venues

Experience preferred:

- High level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum

Educational/Other preferences:

- Bachelor’s Degree required

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$42,762.00 - $57,854.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity , standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [email protected] if you need assistance completing this application or to otherwise participate in the application process.