BDC Service Representative

Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania. We currently employ 1,200 professional individuals across 21 dealerships and offer opportunities for career growth. Open the car door to your future with Blaise Alexander Family Dealerships!

Blaise Alexander Family Dealerships is looking for BDC Service Representatives to join our growing team!

*Training pay is $15.00/hr* We provide a training program for all unexperienced employees. (Opportunities available to make more after training!)

A Day in the Life of a BDC Service Representative (but not limited to):

- Answer inbound calls and respond to emails promptly.

- Make outbound calls to schedule service appointments and follow up on service reminders

- Schedule service appointments efficiently, considering customer preferences and service department availability.

- Maintain and update customer records in the CRM system.

- Identify and escalate unresolved issues to the appropriate department or manager.

Qualifications

Qualifications include but are not limited to:

- HS Diploma or Equivalent

- Clean criminal background record

- Upbeat, positive, smile while you dial

- Ability to be self-motivated

- Ability to manage heavy phone contact

Blaise Alexander offers its full-time employees and their family benefits packages and all the tools you will need to be successful. Some of the benefits include:

Free Health Insurance Opportunities for Employees

- Dental and Vision Insurance Plans

- Paid Company Life and Short-Term Disability Insurance

- 401(k) Retirement Plan (with employer match)

- Wellness Program

Blaise Alexander Family Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background and driver check (if applicable).