About this role
About the Organization:
The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us and to review the complete job description, please visit www.thearcofpgc.org .
Position Summary:
Reporting to the Staff Development & Training Manager. The SDS’s primary responsibility will be to
facilitate New Hire 4-Day Orientation process. This 4-day Orientation track will include facilitation
of initial in-person training including Safety training, Incident Reporting and Abuse and Neglect,
and Arc Values and Diversity training. The Orientation process will also include preparing new hires
for the online training they will be required to complete and ensure that they have access to
complete those required online trainings independently. The SDS will make sure that the new hires
have all the tools they will need to prepare them for their next step in their new role. Additionally, the SDS will follow behind new hire staff and ensure that they complete the new hire requirements while
also updating their direct supervisors of that process. The Specialist will also assist in facilitating additional
agency trainings as needed and will obtain and maintain the training instructor requirements for but not
limited to CPR and First Aid Instructor certification and Mandt Systems Instructor training.
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Essential Functions:
- Collaborate closely with the Staff Development Manager to coordinate training activities.
- Facilitate biweekly, four-day New Staff Orientation, including occasional evenings and weekends.
- Monitor new hire training progress, maintain accurate records, and communicate completion requirements to employees and supervisors.
- Update training databases, track attendance, and maintain communication logs.
- Notify Human Resources when new hires qualify for bonuses.
- Conduct training sessions and ensure a positive, high-quality learning experience.
- Stay current on DDA training protocols, direct support practices, and industry best practices.
- Attend MACS workshops and professional development conferences.
- Support coaching and development for frontline managers.
- Provide staff assistance and troubleshoot LMS and online training issues.
- Manage timesheets and coordinate training registrations for CMT/MTTP, Mandt, and CPR.
- Track Certified Medication Technician renewals in collaboration with Nursing and the Maryland Board of Nursing.
- Identify opportunities to improve training programs and departmental effectiveness.
- Perform other duties as assigned by the Staff Training Manager.
Physical & Mental Demands:
- The physical and mental demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.
- While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Ability to drive is a requirement of the position.
- While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non [1] routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with the community stakeholders including elected and appointed officials, staff, people served, the public and others encountered in the course of work.
Qualifications
- Bachelor’s degree
- Experience working in adult educational settings (Experience with Developmental Disability Administration (DDA) Trainings a plus
- 2-5 years of experience conducting training
- Experience developing curriculums
- Excellent computer skills to include Microsoft Word, Excel, and Outlook
- Comfortable speaking in public forums and in front of peers, directors, supervisors
- Excellent oral and written communications; strong interpersonal skills
- Demonstrated ability to exercise good judgment in sensitive situations
- Ability to work collaboratively with diverse personalities and employee populations
- Ability to exercise initiative, think creatively in the improvement of processes and drive results
- Ability to work well under pressure in an ever-changing environment
- Knowledge of LMS systems required
Total Rewards
The Arc offers a competitive salary and comprehensive benefits, to include medical, dental and vision plans. A 403(b) retirement plan w/ employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company paid life insurance, and much more!