About this role
Leads the strategic planning, prioritization, and delivery of complex digital products that drive meaningful business outcomes. Owns the end-to-end product lifecycle and partners closely with developers, analysts, UX designers, architects, and stakeholders to ensure products deliver measurable value, meet user needs, and align with County goals. Serves as a mentor and leader across product teams.
Education, Experience and Training: Education or experience equivalent to a Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, Business Administration, Human-Centered Design, or in a job-related field of study. Five (5) years of work-related experience in product management, business analysis, or IT project leadership. Certifications (Preferred): • Certified Scrum Product Owner (CSPO), SAFe PO/PM, or equivalent. • UX, ITIL, or Lean certification a plus. Special Requirements/Knowledge, Skills & Abilities: • Ability to manage complex, cross-functional product initiatives • Knowledge of product management, Agile delivery, and user-centered design • Ability to drive results through cross-functional collaboration • Skill in stakeholder engagement, backlog prioritization, and release planning • Skill in product tools such as JIRA, Confluence, Figma, or Azure DevOps • Skill in facilitating, communicating and presenting • Skill in Agile methodologies and software development lifecycle (SDLC) • Skill in presenting to executives and influencing product strategies • Skill in backlog management and Agile execution • Skill in leadership, analytical, and problem-solving abilities • Skill in stakeholder management and executive communication • Skill in Agile product management tools (e.g., Jira, Azure DevOps, Trello) • Knowledge of user experience (UX) and human-centered design principles. • Skill in managing enterprise IT products or digital transformation projects • Ability to make data-driven decisions using analytics and customer feedback • Skill in financial and budgeting acumen for managing product investments • Ability to balance business priorities with technical feasibility Must possess a valid Texas Driver’s License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Ability to work in a fast-paced, evolving technology environment. Ability to travel to various work site locations, vendor meetings, conferences, and industry events.