Crew Lead, Residential Energy Operations

TeslaBurbank, CaliforniaOn-siteFull-timeSenior, 5–8 yearsListed 2 hours ago

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About this role

The Crew Lead will be part of Tesla’s Field Energy Operations team. As a leader at Tesla, the Crew Lead will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the installation and maintenance of energy products safely and on time.

Act as a subject matter expert in energy system installation, train and mentor others, possibly responsible for a group or team   Supervise the job site and proactively guide and train team members to ensure compliance. Attend weekly team meetings and training sessions on new products, service methodology, and safety      Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers’ needs and expectations. Complete work both with a team and alone   Proactively resolve equipment and system issues, troubleshoot and overcome obstacles onsite.  Perform routine maintenance on energy systems    Apply advanced knowledge to improve processes and proactively review workmanship onsite. Understand productivity goals and drive team members to improve efficiency  Collaborate with warehouse team to ensure all materials and equipment necessary for servicing is available onsite, and communicate job status to customers and leadership  Provide an exceptional customer experience to all customers. Perform other related duties as assigned

Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment   Experience in roof work, general construction, or carpentry preferred. Able to bend conduit unassisted   Excellent analytical and problem-solving skills and able to work well with others in a collaborative team environment    Ability to read building plans and equipment manuals. Computer skills preferred    Ability to safely handle power tools and materials such as ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.  Excellent customer service and strong written and verbal communication skills. Able to always maintain quality standards    Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US.  Excellent attendance is essential for the team to achieve success. Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities. Valid driver's license required

Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)
Expected Compensation $19.30 - $46.28/hour + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.