About this role

Overview Are you passionate about cybersecurity and helping customers turn security strategy into real-world outcomes? Do you enjoy working in a high-performing, fast-paced technical team? If so, we are looking for you!The Microsoft Security organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, our customers need trusted technical advisors who can help them strengthen their security posture, accelerate adoption, and realize the full value of Microsoft Security. As a Cloud Solution Architect (CSA) – Security within the Customer Success Unit (CSU), you will be a senior technical leader and trusted advisor for our enterprise customers. You will work closely with CISOs, security teams, architects, IT leaders, Microsoft account teams, engineering teams, and partners to translate customer security priorities into actionable architectures, deployment plans, and measurable outcomes.You will bring deep cybersecurity expertise and strong technical acumen across the Microsoft Security platform, including areas such as Microsoft Defender, Microsoft Sentinel, Microsoft Entra, Microsoft Purview, Security Copilot, and cloud security.Your role will be focused on helping customers move from strategy and intent into execution by accelerating adoption, removing technical blockers, driving architectural decisions, and expanding the effective usage of Microsoft Security capabilities.You will lead technical engagements across multiple strategic accounts, orchestrating Microsoft specialists, engineering resources, support organizations, and partners when needed. Success in this role is measured by customer outcomes, adoption, usage, technical progress, and the value customers realize from their Microsoft Security investments.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities <ul><li>Be the Security technical expert and trusted advisor for your assigned customers. Understand their security strategy, architecture, priorities, risks, and desired outcomes, and translate these into actionable technical plans.</li><li>Drive proactive technical account planning. Identify security adoption opportunities, technical gaps, blockers, and areas where Microsoft Security capabilities can improve customer security posture and deliver measurable business value.</li><li>Lead architecture and technical envisioning discussions. Design, whiteboard, demonstrate, and validate security architectures across Microsoft Security solutions, connecting identity, endpoint, cloud, data, SIEM/XDR, and AI-driven security capabilities.</li><li>Accelerate adoption and deployment. Help customers move from technical decisions and evaluations into production by defining deployment paths, addressing technical blockers, and driving usage of the capabilities they have invested in.</li><li>Drive measurable customer outcomes. Use adoption, usage, security posture, and technical progress signals to identify gaps, prioritize activities, and demonstrate ongoing value from Microsoft Security investments.</li><li>Lead technical validations and assessments. Deliver or orchestrate workshops, architecture reviews, assessments, proofs of value, pilots, and other technical engagements that help customers validate solutions and accelerate their security journey.</li><li>Orchestrate the technical virtual team. Bring together specialists, engineering teams, support organizations, partners, and other Microsoft resources to solve complex customer scenarios and accelerate execution.</li><li>Partner across Microsoft. Collaborate closely with Account Teams, Specialists, Customer Success Account Managers, engineering teams, and partners while maintaining clear ownership of technical architecture, adoption, and customer success outcomes.</li><li>Scale through partners. Engage qualified Microsoft partners to extend delivery capacity, accelerate deployments, and help customers operationalize Microsoft Security capabilities.</li><li>Stay ahead of the security landscape. Continuously develop expertise in cybersecurity threats, industry trends, Microsoft Security technologies, cloud security, and AI for security, and translate that knowledge into practical guidance for customers.</li><li>Share knowledge and best practices. Contribute technical expertise, reusable patterns, customer learnings, and field insights to strengthen the broader Microsoft Security and CSA community. </li></ul> Qualifications <h3>Required/minimum qualifications</h3><div>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English. </div><div><h3>Additional or preferred qualifications</h3><div>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</div><div>4+ years experience working in a customer-facing role (e.g., internal and/or external).</div><div>4+ years experience working on technical projects.</div><div>Certifications: One or more of the following certifications is a plus: CISSP, CCSP, SC-500, AZ-900Technical passion with good understanding of cloud security - Threat protection (Endpoint security, E-mail security, Incident Response, etc.), Kill Chain, CNAPP, SIEM, Multi-Cloud Security, Identity and Access management</div><div>Experience with Security solutions (e.g. Palo Alto, Splunk, CrowdStrike) is a plus</div></div> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>