About this role
Primary Job Purpose:
Manages the day-to-day operations of the Tabor Independent Living apartments to ensure the maximum levels of resident safety, wellness and satisfaction. Taking into account Eben Ezer Lutheran Care Center’s philosophy, policies and procedures as well as current federal, state and local regulatory standards.
Essential Job Functions
- Practices the Values, the Mission and Philosophy of Eben Ezer Lutheran Care Center .
- Establish and maintain effective relationships and channels of communication with residents, staff, families, board of directors and external stakeholders.
- Ensures compliance to Eben Ezer’s philosophy, as well as written policies and procedures that govern the operation of the programs including state, local, and federal regulations.
- Ensures the living at the apartments is safe, clean, and enjoyable for all who live there.
- Preparation of maintenance work orders requests, as needed.
- Provides oversight and direction for the Quality Assurance program to include audits and improvement plans for key finance and operation areas.
- Responsible for budget compliance and oversight within the department.
- Oversees the purchasing of supplies and approves purchases made for this department.
- Responsible for negotiating, paying bills, and maintaining financial statements in QuickBooks.
- Oversee maintenance of the building and grounds and oversee improvement projects, when needed.
- Assists with admission screening, admission processes, and discharge processes.
- Provides accurate documentation.
- Responsible for processing subsidies through TRACS.
- Monthly recertification of resident’s income, expenses, banking, etc.
- Responsible for incident and accident reporting and abuse/neglect investigations to meet State, Federal, and Risk Management guidelines.
- Involved in resident activities.
- Assure that the right to fair equitable treatment, self-determination, individuality, privacy and property and civil rights, including the right to voice complaints are well established and always maintained.
- Responsible for reports as required by the facility and regulatory agencies.
- Must maintain confidentiality of all work-related information per HIPAA regulations.
- Keep up to date on changes in privacy laws and landlord/tenant laws and advise he necessary parties.
- Maintain policies and procedures for all housing communities, including compliance with appropriate agencies and accreditation organizations
- Oversee the grievance procedures/process for residents, as needed.
- Responsible for maintaining regulatory compliance for programs under his/her direction and ensures the independent living is equipped and prepared for inspections, surveys, and regulatory reviews.
- In addition to the responsibilities described above, the role may include other responsibilities and duties as assigned on occasion, based upon Eben Ezer needs or requirements.
Other Skills and Abilities :
- Ability to enter data accurately.
- Ability to think critically, be detail-oriented, work well with peers, handle multiple interruptions, and work on multiple tasks throughout the day.
- Must have good writing and communication skills.
- Ability to communicate well with residents, their families, and other team members.
- Ability to listen well and process information.
- Experience working with the elderly population.
Qualifications
Qualifications, Education, and Experience:
- Education or experience equivalent to a Bachelor's degree in human services or a health-related field, is preferred.
- Management or supervisory experience is preferred.
- Demonstrated experience in aging services.
Material and Equipment used:
- General office equipment, such as phone, fax, copier, and computer.
Working Environment/Physical Activities:
- Must be able to sit, stand, and walk 8 hours a day.
- Must be able to lift and carry 0-50 pounds by self and 50+pounds with assistance occasionally.
- Must be able to push 10-50 pounds.
- Position requires working inside a senior living community.
- Position requires frequent bending, stooping, kneeling, reaching, handling.
- Position is subject to frequent and varied interruptions.
Working Hours:
- General office hours, Monday through Friday, some weekends, nights, and holidays as required by staffing or on-call status.
Benefits:
- 401K with generous matching
- Accrued Paid Leave Time and Paid Sick Leave
- Voluntary benefits
- Access to employee discount programs
- Scholarship Programs
