Funeral Director (Licensed)

Goodwill of ColoradoColorado Springs, ColoradoOn-siteFull-timeMid level, 2–5 yearsListed 14 hours ago

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About this role

Applications due by: November 13th, 2026

Goodwill of Colorado

Job Description

**This is a direct-hire opportunity**

Pay: $26.00-$28.00/hour

Work Schedule: Mon-Fri 8:00am-5:00pm (*flexible hours are available by request)

JOB SUMMARY:

We are seeking a compassionate, professional, and detail-oriented Funeral Director / Cremation Operations Manager to oversee and coordinate all aspects of our cremation services in our family-owned business. This position is responsible for ensuring dignified care of decedents, maintaining compliance with all applicable regulations, supervising cremation operations, and supporting families through the cremation process with empathy and professionalism.

The ideal candidate will be highly organized, capable of maintaining accurate records, committed to operational excellence, and dedicated to providing exceptional service during difficult times.

ESSENTIAL FUNCTIONS:

Essential Duties and Responsibilities:

Cremation Operations

- Oversee and perform cremation procedures in accordance with state regulations, company policies, and industry best practices.

- Verify identification procedures and maintain the chain of custody for all decedents.

- Schedule and coordinate cremations to ensure timely service delivery.

- Operate, monitor, and maintain cremation equipment safely and efficiently.

- Process and package cremated remains for release to families, funeral homes, or designated recipients.

- Maintain crematory logs, records, and documentation with accuracy and attention to detail.

Compliance & Quality Control

- Ensure compliance with all federal, state, local, and company requirements related to cremation operations.

- Maintain permits, licenses, inspection records, and operational documentation.

- Monitor safety procedures and ensure a clean, organized, and secure work environment.

- Conduct regular audits of records and identification procedures to ensure accuracy and accountability.

Family Service & Care

- Meet with families to discuss cremation arrangements and explain available service options.

- Provide compassionate guidance and support throughout the cremation process.

- Prepare and complete all required authorization forms, permits, and supporting documentation.

- Coordinate with families regarding the return of cremated remains and memorial options.

- Ensure all interactions are conducted with professionalism, respect, and confidentiality.

Leadership & Facility Management

- Supervise crematory staff and provide training on policies, procedures, and safety standards.

- Schedule staff and oversee daily workflow and operational efficiency.

- Coordinate equipment maintenance and repairs as needed.

- Assist with budgeting, inventory control, and procurement of operational supplies.

- Promote a culture of professionalism, compassion, and respect.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

- Funeral Director license required (as required by Colorado Law).

- Crematory Operator Certification (preferred)

Experience:

- 1-2 years of funeral service, cremation operations, or related experience preferred.

- Strong understanding of funeral service laws, regulations, and ethical standards.

Other:

- Excellent interpersonal and communication skills.

- Strong organizational and recordkeeping abilities.

- Ability to work independently and make sound decisions.

- Proficiency with computer systems and funeral management software.

Physical Requirements

Attachment to Job Description

Job Title: 1101 – GSS, Professionals Dept Number: 5450

*Specific job descriptions will be made available upon meeting with the Goodwill Staffing Recruiter.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

- Continuously (5-8 hours)

- Frequently (3-4 hours)

- Occasionally (1-2 hours)

- Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - CONTINUOUSLY

Moderate: 15-44 lbs - CONTINUOUSLY

Light: 14 lbs & under - CONTINUOUSLY

CARRYING:

Heavy: 45 lbs & over - CONTINUOUSLY

Moderate: 15-44 lbs - CONTINUOUSLY

Light: 14 lbs & under - CONTINUOUSLY

PUSHING/PULLING - CONTINUOUSLY

REACHING:

Above Shoulder - CONTINUOUSLY

At Shoulder - CONTINUOUSLY

Below Shoulder - CONTINUOUSLY

TWISTING - CONTINUOUSLY

BENDING - CONTINUOUSLY

KNEELING/CRAWLING - CONTINUOUSLY

SQUAT - CONTINUOUSLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - NEVER

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSLY

SPEAKING - CONTINUOUSLY

OTHER, please describe –

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.