About this role
Job Title: Travel Coordinator Location: Bengaluru
About Syngene
Incorporated in 1993, Syngene International Ltd. is an innovation-focused global discovery, development and manufacturing organization providing integrated scientific services to the pharmaceutical, biotechnology, nutrition, animal health, consumer goods and specialty chemical industries around the world. Its innovative culture is driven by the passion of its 5000+ strong team of scientists who work with clients from around the world to solve their scientific problems, improve R&D productivity, speed up time to market and lower the cost of innovation.
At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit
Mandatory expectation for all roles as per Syngene safety guidelines
- Overall adherence to safe practices and procedures of oneself and the teams aligned
- Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company’s integrity & quality standards
- Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times.
- Ensuring safety of self, teams, and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace.
- Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self
- Compliance to Syngene’ s quality standards at all times
- Hold self and their teams accountable for the achievement of safety goals
- Govern and Review safety metrics from time to time
Job Summary:
As a Travel Coordinator he/she will be responsible for managing and coordinating all aspects of business travel for employees within the company and the primary objective is to ensure efficient and cost-effective travel arrangements while adhering to company policies and providing excellent support to travellers before, during, and after their trips . The role requires strong organizational skills, attention to detail, and excellent communication abilities to effectively liaise with travel agencies, vendors, and internal stakeholders.
Key Responsibilities:
- Travel Booking and Coordination:
Arrange domestic and international travel for employees, including flights, hotels, car rentals, and other transportation.
- Ensure all travel arrangements comply with the company’s travel policies and procedures.
- Coordinate with travel agencies, airlines, hotels, and other vendors to secure the best rates and services.
2. Policy Compliance and Communication:
- Ensure strict adherence to corporate travel policies and guidelines.
- Enforce compliance with travel policies and address any deviations or issues promptly.
- Educate employees on travel policies and procedures.
3. Cost Management:
- Negotiate with vendors to obtain the most cost-effective and efficient travel options.
- Track and report on travel expenses, ensuring adherence to budgets and cost-saving initiatives.
- Assist with processing travel expense reports and reimbursements.
4. Traveler Support:
- Provide support to employees before, during, and after travel, including assistance with last-minute changes, emergencies, or travel-related issues.
- Ensure that travelers have all necessary documentation, such as visas, passports, and travel insurance.
5. Compliance and Record-Keeping:
- Maintain accurate records of all travel arrangements, including bookings, itineraries, expenses, and traveler preferences.
- Ensure compliance with all travel policies and regulations, including health and safety requirements.
- Generate regular reports on travel expenses, booking patterns, savings, and compliance.
6. Communication and Collaboration:
- Collaborate with other departments to ensure travel arrangements align with business objectives.
- Communicate with employees regarding travel policies, procedures, and updates.
7. Travel Safety and Security:
- Stay informed about travel advisories, security risks, and health-related concerns in destinations where employees trave
- Collaborate with the corporate travel lead to develop and implement emergency response plans.
- Ensure the safety and well-being of employees during business travel.
· Qualifications: Preferred Qualifications & Skill set:
- Bachelor’s degree
- 08+ years of experience in corporate travel management.
- Must have handled Implant set-up with IVR, ofshore Travel Desk operations
- Proven experience in corporate travel management, with a strong understanding of travel booking processes, policies, and regulations
- Strong negotiation and communication skills.
- Detail-oriented with excellent organizational and problem-solving abilities.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and travel management tools like HAPPAY.
Working Conditions:
- Office-based with occasional need for after-hours availability to assist with urgent travel needs.
- Potential for occasional travel to industry events or training sessions.
Equal Opportunity Employer:
It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.