About this role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.
About the role
Four Seasons Resort Scottsdale is seeking a Pool Attendant/Server to join our Four Seasons Residence Club team, where you will play a key role in creating a welcoming and enjoyable poolside dining experience for our members. You will ensure guest satisfaction by providing attentive service, taking food and beverage orders, delivering exceptional hospitality, and rotating between the pool deck and Ocotillo Grill while supporting special events and daily operations. This is an exciting opportunity for a service-oriented professional who enjoys building connections with guests, thrives in a dynamic outdoor environment, and is eager to grow their food and beverage skills within a world-class luxury resort.
What you will do
- Greeting and seating Residence Club owners and guests in the pool area and providing beverage service
- Learning the knowledge of poolside menu and hourly amenity services
- Taking, finalizing, and delivering orders to owners and their guests
- Maximizing beverage sales during each shift, alcoholic and non-alcoholic
- Upkeeping cleanliness of the pool area, including service stations
- Supporting Ocotillo Grill server with table bussing
- Trained to be the Ocotillo Grill food and beverage server for lunch services
- Partake in providing services during various owner activations and events
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What you will bring
- 1-2 years of food and beverage service experience, preferably in a high-volume luxury hotel, resort, or upscale hospitality environment.
- Strong attention to detail, a positive and guest-focused attitude, and a commitment to delivering exceptional service.
- Ability to work outdoors for extended periods in a desert climate, including temperatures that may reach or exceed 100°F, while remaining active and attentive throughout an 8-hour shift.
- Ability to perform the physical demands of the role, including standing and walking for 6 to 8 hours per day, lifting and carrying up to 40 pounds, and pushing or moving up to 100 pounds.
- Valid Maricopa County Food Handler’s Card
- Valid authorization to work in the United States
What we offer
- Comprehensive health benefits including medical, dental, vision, and life insurance
- 401(k) plan with company match
- Exclusive employee rates at Four Seasons Hotels & Resorts worldwide
- Paid time off, including vacation, sick, and holiday pay
- Complimentary uniforms with dry cleaning service
- Complimentary shift meals and on-site parking
- Career growth opportunities, including learning programs and tuition reimbursement
- A culture of care, respect, and inclusion
- Recognition programs, employee events, and a strong sense of community
Schedule & Hours
- Full-time employment with possible overtime based on business demands
- Ability to provide maximum availability for the 7-day operation
- Scheduled for an 8-hour shift with 6:30am, 8am, 9:30am, 10am, and 11am starting times, potential PM shift schedules with Weekly/Monthly event nights.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal