Technician 3, Engineering

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Coordinates with the NPI execution team to perform New Product Launch activities following engineering instructions, applying solid knowledge of the role to handle a wide range of launch tasks with little day-to-day instruction — and exercising judgment to flag and recommend solutions when issues arise
- Coordinates with the NPI execution team to manage Customer Qualification Sample shipments to meet customer requirements, drawing on knowledge of production and shipment processes across multiple production lines to handle shipment activities of moderate difficulty — working with little instruction and escalating where guidance is needed
- Coordinates and executes sustaining EC qualifications to meet requirements, applying solid understanding of the qualification process to carry out moderate-difficulty tasks with little day-to-day oversight — exercising judgment to identify and recommend solutions when the path forward is unclear
- Prepares sustaining EC qualification build instructions following engineering instruction, applying knowledge and skills across a wide range of documentation tasks to produce clear and accurate instructions — working with general guidance on new instruction types and handling routine documentation with little oversight
- Execute drive dispositions, applying solid technical understanding to handle disposition tasks of moderate difficulty with little day-to-day instruction — exercising judgment to identify the right approach and recommending solutions when non-standard situations arise
- Reports inventory status, applying knowledge of production systems and inventory processes to provide accurate and timely reporting with minimal guidance — and exercising judgment to flag discrepancies and recommend practical corrective steps
- Raises Engineering Purchase Orders (ePO) to order materials based on EC qualification requirements, applying solid understanding of procurement processes to handle ePO tasks of moderate difficulty independently — receiving general guidance on new or unfamiliar requirements and exercising judgment on material needs and timing
- Tracks drive allocation following engineer instruction, applying knowledge and skills across a wide range of allocation activities to manage tracking with little day-to-day direction — exercising judgment to resolve ambiguities and flag issues that need engineer input
- Performs Customer Sample LIPs tracking and reports timely, applying solid understanding of the tracking process to deliver accurate, on-time reporting with minimal instruction — and exercising judgment to identify and recommend solutions when tracking issues emerge
- Performs Product KPI tracking and reports timely, applying knowledge and skills to interpret KPI data accurately across a wide range of metrics — working with little instruction and exercising judgment to flag performance concerns and recommend follow-up actions
- Performs operations and deploys appropriate instructions and reports, applying solid job knowledge to handle a wide range of operational tasks of moderate difficulty with little day-to-day guidance — exercising judgment on how best to execute and recommending improvements where the current approach can be strengthened
- Performs related work as assigned, applying knowledge and skills across a wide range of activities with little instruction — receiving general guidance when tasks are new and exercising judgment to contribute effectively as priorities shift
- Understands and applies to IMS policy, drawing on substantial understanding of compliance requirements to apply policies across a wide range of daily activities with little instruction — and exercising judgment to identify areas where the group's compliance approach could be more effective
- Participates in and supports internal IMS-related activities, applying solid knowledge of compliance processes to contribute effectively to team activities with minimal direction — receiving general guidance on new compliance requirements and exercising judgment on how best to support the group

Qualifications

REQUIRED:

- Diploma or higher in Computer, Electronics, Mechanical, Mechatronics, or related field, or related work experience
- 3+ years of experience in HDD manufacturing operations or a related field

SKILLS:

- Advanced Microsoft Excel skills
- Fair English communication
- Strong coordination and communication skills

Additional Information

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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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