About this role
Responsibilities
- Lead, manage, and develop a team of four Quantum Operations Engineers responsible for the onsite quantum computing system.
- Oversee system installation, commissioning, operation, maintenance, and troubleshooting.
- Establish daily work priorities, assign technical responsibilities, and coordinate planned maintenance and system upgrades.
- Provide technical guidance for diagnosing and resolving issues involving atomic physics, optical systems, control hardware, and software.
- Monitor system performance, identify recurring issues, and drive improvements to operational reliability.
- Coordinate with engineering teams to troubleshoot complex problems, implement technical changes, and maintain system performance.
- Establish and maintain operating procedures, maintenance documentation, and technical records.
- Manage onsite incident response and coordinate the team's on-call coverage for unexpected maintenance and system issues.
- Communicate system status, operational risks, and technical priorities to the Director of Commercial Quantum Systems and relevant stakeholders.
- Support the technical development, performance management, and training of team members.
Required Qualifications
- PhD in Physics, Engineering, or a related technical field, or equivalent relevant industry experience.
- Strong technical background in experimental atomic physics, quantum computing, or similarly complex scientific systems.
- Experience commissioning, operating, maintaining, or troubleshooting complex hardware and software systems.
- Demonstrated ability to lead technical teams, coordinate engineering work, and resolve complex technical problems.
- Ability to make sound technical decisions, prioritize competing operational demands, and escalate issues appropriately.
- Strong communication and collaboration skills, particularly across multidisciplinary engineering teams.
- Willingness to work onsite at our Copenhagen office five days per week and travel occasionally to Atom Computing's facilities in Boulder, Colorado.
Preferred Qualifications
- Experience with neutral-atom systems, cold-atom experiments, or coherent control of quantum systems.
- Experience operating or supporting complex scientific equipment in a production or customer-facing environment.
- Familiarity with Python and Git.
- Experience developing operating procedures, maintenance programs, or technical training materials.