Program Manager

Job Purpose

Assume responsibility for the life of the program with regards to budget, planning, scheduling, customer satisfaction, and direction of assigned resources from program kick-off through to a successful production launch.

Job Duties and Responsibilities

- Develop, update and assure completion of Master Schedules, e- Program Books, Feasibilities, Program Kick-off Books, Supplier Risk Assessments, Program Risk Management, APQP Status Reports, EH&S reviews, Proforma Tracker, Production Trial Run & Exception List, Tooling Kick-off Checklist, Capacity Studies, Lessons Learned (TGW), Customer Surveys, Customer Milestone Summaries, Launch Status Reports, Stage Gates and other tools, procedures and reports as identified in the Master Schedules and PM Web Site.

- Resource monitoring using the Master Schedule task assignments. Ensure that the adequate resources are assigned to all project tasks. Elevate deficiencies to the appropriate management staff.

- Assist in the compilation of the overall program budget including development, manufacturing, testing, and capital costs in preparation of the RFA and Pro-Forma documents.

- Ensure the product is designed to meet Dana’s and the customer’s requirements and mass production manufacturability.

- Responsible for the on-time, on-budget completion of all customer and Dana required deliverables for the program.

- Assist and ensure the proper specification and procurement of capital equipment, tooling, gauging, and test equipment.

- Assist in the development of APQP including Process Flow diagrams, PFMEA’s, DFMEA’s, Control Plans, APQP checklists, Work Instructions, and measurement systems analysis.

- May assist in various job duties of the Product, Manufacturing, and Quality Engineering disciplines to support the team members in completion of critical path tasks and/or workload sharing but this shall not detract from the PM’s main responsibility of directing and coordinating the Product Launch Team (PLT).

- Champion regular cross functional Product Launch Team (PLT) meetings to review the program Master Schedule and assign resources to address any open issues.

- Complete Program Launch Status updates including reporting, regional meetings and, customer milestone measurables with accompanying root cause and corrective actions.

- Identify non-conformances and problems and aid in facilitating the resolution of these as needed using systemic root cause analysis (5Why, 8D, Ishikawa Diagram, etc.).

- Participate in continual improvement of all processes as it pertains to program launch performance.

- Work with Purchasing/Supplier Development to ensure completion of Supplier Team Feasibilities, Supplier Risk Assessments and Process Series Reviews (PSR).

- Act as lead customer contact to ensure all their program related inquiries and requirements are addressed.

- Keep track of all costs associated with program including material, processing, capital, tooling (including customer owned), to ensure proper reporting and cost recovery.

- Ensure the timely completion of Engineering trials, production trial, and PPAP runs.

- Ensure all processes meet required production rates with the planned manpower and OEE targets. Coordinate internal activities and customer approvals to obtain a successful PPAP submission and approval. Maintain effective communication with all disciplines.

- Maintain information security management system process, regular report the performance to top management, including improvement needs, supervise and coordinate internal audit team, evaluate information security incidents, assess information security events and system weakness reports, and take preventive measures.

Education and Qualifications

- Excellent knowledge of APQP and program management techniques.

- Excellent organizational and time management skills.

- Solid multi-disciplined background. Ability to coordinate activities inter-company and with multiple departments such as Engineering, Operations, Accounting, Sales, etc.

- Excellent English and regional native language communication (both written and oral).

- Good interpersonal skills.

- Proficient in the use of Office 365 Suite (i.e., MS Project, Excel, Word, and PowerPoint).

- Proficient in the understanding of Engineering drawings, GD&T, and technical specifications.

- A solid understanding of financial analysis concepts and budget management.

- Able to operate successfully at Senior Management level (communication, presentations, etc.).

- Excellent organizational leadership, follow-up, and time management skills; competent in problem solving, team building, planning and decision making; assertive/aggressive completing assignments and other responsibilities.

- Focused on exceeding expectations and comfortable with working independently.

- A passion to take ownership and deliver as both leader and member in a winning and supportive team.

- Bachelor’s degree/Diploma in Engineering, Business, or technical field.

- Minimum 2 years of experience performing program coordination or program management within the automotive industry.

- PMI certification is considered as plus.