Flight Administration & Billing Officer

If you're passionate about aviation, enjoy working with data and numbers, and have a keen eye for detail, this is your opportunity to join Goldair Handling as a Flight Administration & Billing Officer .

Goldair Handling is one of the leading ground handling companies in South-East Europe, recognized for its commitment to operational excellence, safety, and innovation.

As our company continues to grow, we are looking for an organized and analytical professional to join our team and support effective management of flight schedules, service costing, billing, and airline customer relations.

🌟 About the Role

As a Flight Administration & Billing Officer , you will play an important role in managing and updating flight schedules, maintaining accurate contractual and customer billing data, and ensuring the timely and accurate costing and invoicing of flight-related services.

You will also collaborate with airlines, aviation authorities, airport stakeholders, and internal teams to support flight administration activities, facilitate operational processes, and ensure a high level of customer service.

🧭 Key Responsibilities

- Manage and update flight schedules in FlightTracker on a seasonal, monthly, and weekly basis, ensuring data accuracy and timely updates
- Register and maintain SGHA contract details, customer billing information, and aircraft data in FlightTracker
- Perform flight and service costing, ensuring the accurate calculation of charges for services provided
- Prepare and issue invoices and proforma invoices, ensuring accuracy and compliance with agreed contractual terms
- Communicate and collaborate with aviation authorities, relevant stakeholders, airport stations, and airlines on flight administration, licensing, and operational facilitation matters
- Handle requests, inquiries, and complaints from airlines and other customers, ensuring timely and effective resolution
- Collect, manage, and analyze statistical and corporate data, preparing reports and analyses to support business needs
- Handle sensitive company information with the highest level of discretion and confidentiality

🎓 Qualifications & Experience

- Bachelor's degree in a relevant field, preferably in Engineering, Information Technology, Economics, or other Science-related disciplines
- Previous professional experience in an operational role will be considered an asset
- Previous experience in data management, finance, or accounting will be considered an asset
- Very good written and verbal communication skills in English (minimum B2 or C2 certification, or equivalent)
- Excellent computer skills, with very good knowledge of MS Office applications, particularly Word, Excel, and PowerPoint

💡 What You’ll Bring

- Strong analytical thinking and confidence in working with data and numbers
- Excellent communication and interpersonal skills
- Strong organizational skills, reliability, and attention to detail
- Ability to manage multiple priorities and meet strict deadlines
- Team spirit and a customer-oriented approach
- Discretion and a strong sense of confidentiality

🎁 What We Offer

- Competitive remuneration package
- Genuine career growth — 97% of our administrative and operational roles are filled through internal transfers
- OASA Card or Fuel Card, plus exclusive discounts at partner stores
- Wellbeing initiatives and recognition for outstanding performance
- A true open-door culture, where your ideas and suggestions are heard and acted on
- The stability and reach of one of the leading ground handling companies in Greece and South-East Europe

✈️ Why Join Goldair Handling

At Goldair Handling , we believe that our people are our strength.

You will become part of a dynamic working environment where operational excellence, collaboration, and continuous improvement are at the heart of everything we do.

Joining our team means having the opportunity to develop your expertise in the aviation industry while contributing to the smooth and efficient delivery of ground handling services.

🚀 Ready to take off with us?

If you're analytical, detail-oriented, and excited about working at the intersection of aviation, data, and commercial operations, we'd love to hear from you.

👉 Apply now and become part of Goldair Handling's success story!

All applications will be treated in strict confidentiality.