ESaaS - SFDC - Business Function Analysis & Business Architecture

We are seeking a highly organized and analytical Partner Operations & Sales Operations Specialist to support the efficiency and effectiveness of our partner ecosystem and sales organization. This role will be responsible for managing partner programs, sales processes, reporting, pipeline governance, forecasting support, operational excellence, and cross-functional collaboration. The ideal candidate combines strong business operations expertise with data-driven decision-making and stakeholder management skills to drive revenue growth and partner success.

- Bachelor's degree in Business Administration, Marketing, Finance, Operations, or a related field.
- 5-9 years of experience in Sales Operations, Partner Operations, Revenue Operations, or Business Operations.
- Experience working with channel partners, distributors, resellers, or alliance ecosystems.
- Strong understanding of CRM platforms such as Salesforce, Dynamics 365, HubSpot, or similar.
- Proficiency in Microsoft Excel, Power BI, Tableau, or other analytics tools.
- Experience with sales forecasting, pipeline management, and performance reporting.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and stakeholder management abilities.
- Experience supporting technology, software, SaaS, cloud, or consulting organizations.
- Knowledge of partner program management and channel sales operations.
- Experience with sales compensation, incentive management, and territory planning.
- Familiarity with automation tools, AI-powered analytics, and workflow management platforms.
- Salesforce Administrator certification or equivalent is a plus.