Major Account Executive (Sales) - Senai Johor

UPSTaman Senai, JohorOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Major Account Manager is responsible for managing relationships with key accounts to drive revenue and ensure customer satisfaction. This role involves strategic planning, customer engagement, and collaboration with internal teams.

Key Responsibilties

- Convert new customers in an assigned sales territory
- Identify and prioritize targeted customers based on opportunity size and likelihood of business success.
- Engage, sell and sign-up new customers or re-activate previous customers with no trading in the last 12 months.
- Achieve Sales Target/Plan by generating sales revenue through conversion and penetration.
- Achieve Sales Target/Plan for technology by deploying/activating conversion, penetration and retention of existing accounts.
- Liaise and response to UPS counterpart offices in related to sales matter.
- Maintain and comply with Sales processes and requirements, TEAMS compliance, sales reports, SOP, operation and business processes.

Qualifications:

- Bachelor’s degree in Business, or in related field.
- At least 3 years of field sales experience
- Proven experience in account management or sales, preferably in logistics or supply chain.
- Ability to analyze data and market trends.
- Proficient in CRM software and Microsoft Office Suite.
- Selling, negotiation, interpersonal & communication skills.
- Demonstrate customer service focus
- Able to communicate and interact with people at all level
- Experience in Logistic industry will be an added advantage
- Total commitment to service excellence and customer satisfaction

Skills:

- Strategic thinking and problem-solving abilities.
- Excellent negotiation skills.
- Customer-focused mindset.
- Adaptability and resilience in a fast-paced environment.

Employee Type:
Permanent
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