Associate, People Business Partner

Position Overview

As an Associate, People Business Partner, you will provide both strategic and hands-on HR support, ensuring the organisation fosters a high-performance culture while driving employee engagement and development. You will act as a trusted advisor to managers and employees, enabling business success through strong people programs and initiatives.

Your responsibilities will be to:

1. Performance & Rewards

- Design and manage performance management programs that drive accountability and high performance.
- Collaborate with leadership on compensation and rewards strategies to ensure internal equity and market competitiveness.
- Provide transparency on people's decisions to enhance trust across the organisation.

2. Culture & Employee Experience

- Drive and scale culture initiatives, ensuring alignment with company values.
- Lead first-class onboarding programs to ensure a seamless transition for new hires.
- Develop and execute engagement programs that enhance employee satisfaction and retention.

3. Leadership Development & Manager Coaching

- Equip people managers with the skills to lead effectively through coaching and training programs.
- Support managers in navigating and resolving employee relations issues.
- Foster a culture of feedback and continuous improvement through structured development initiatives.

5. Recruitment and Succession

- Partner with people managers and recruiting teams to drive diversity and inclusion initiatives.
- Ensure fair and unbiased hiring, promotion, and performance evaluation processes.
- Identify high-potential talent and develop succession plans to support long-term business growth.

6. Employee Relations & Compliance

- Proactively address employee relations matters, ensuring fair and consistent resolutions.
- Ensure People policies comply with local labour laws and industry best practices.
- Maintain strong employee advocacy while balancing business needs.

7. Strategic HR Leadership

- Partner with leadership to develop and execute people strategies aligned with business goals.
- Provide expertise in performance management, workforce planning, organisational design, and structure.
- Act as a strategic thought partner to leaders on all people-related matters, including change management.

Additional Elements to Consider:

- HR Technology & Analytics – Implement and optimise HR systems, track key people metrics (attrition, engagement), and leverage data for decision-making.

Requirements

Education

- Bachelor’s degree in Human Resource, Law, Business Administration, or a related field.

Experience

- 3-6 years of experience as a people business partner or Human resources professional.
- Experience in Fintech, banking, payments, or financial services is strongly preferred.
- Ability to interpret HR data and provide insights to support business and people-related decisions.
- Experience supporting recruitment, onboarding, talent development, succession planning, and retention initiatives.
- Experience identifying employee training needs and coordinating learning and development programmes.

Skills & Capabilities

- Strong interpersonal, relationship-building, and presentation skills, with the ability to engage effectively with employees, managers, and senior stakeholders.
- Proactive, analytical, and critical-thinking abilities, with the capacity to understand business goals, identify people-related challenges, and recommend practical solutions.
- Excellent organisational and time-management skills, with the ability to manage multiple priorities and support employees across different locations.
- Strong written and verbal communication skills, including the ability to prepare reports, deliver presentations, and communicate HR policies effectively.
- Strong problem-solving and conflict-resolution skills, with the ability to handle sensitive employee matters professionally and confidentially.
- Good stakeholder management and influencing skills, with the ability to build trust and maintain effective working relationships across all levels of the organisation.
- High level of emotional intelligence, empathy, discretion, and professionalism when handling employee-related matters.
- Ability to interpret HR data, generate insights, and use evidence to support people-related decisions.
- Adaptability and flexibility, with the ability to work effectively in a dynamic and changing business environment.
- Proficiency in Google Workspace applications and familiarity with HR Information Systems (HRIS) is an added advantage.