RCF Technical and Field Coordination and Participant Support

Terms of Reference

RCF Technical and Field Coordination and Participant Support

NEF invites qualified individuals to apply for the consultancy assignment described below through BambooHR.

Project: ProDIGI

Contract type: Independent consultancy service agreement

Location: Anbar, with travel to other project locations when agreed with NEF

Number of contracts: One individual service contract in Anbar

Planned start date: 22 November 2026

End date: 30 June 2027

Delivery basis: Defined services and accepted deliverables

Application deadline: 2 weeks from publication

Coordination and acceptance: NEF

Application platform: BambooHR

About NEF

Near East Foundation (NEF) is an international nonprofit organization supporting economic development and community resilience. In Iraq, NEF works with communities, civil society and private-sector partners to strengthen livelihoods, enterprise development, access to finance and employment opportunities, including for women and other underserved groups.

Background Information

ProDIGI supports workplace readiness, digital and green skills, career planning and improved employment opportunities in Baghdad, Anbar and Basrah. Activities combine participant outreach and profiling, blended training, individual coaching, employer engagement, job matching and follow-up. The project also supports training for Career Development Centre staff in the Kurdistan Region of Iraq and monitoring of the existing Revolving Credit Fund in Anbar. The assignments support project implementation and closure through 30 June 2027.

Purpose

Produce defined Revolving Credit Fund verification reports and deliver specified outreach and participant-support packages for an expected total caseload of 40–50 participants in Anbar. The consultant and the other Anbar Field Coordinator share outreach and training support through individually allocated participant files. Master Trainers deliver training and Employment Pathways Experts deliver coaching. Routine partner management, continuous repayment administration and standing government representation are excluded.

Key Roles and Responsibilities

Portfolio verification services

- Review an expected 10 new-cycle loan application files per month across Hope Pulse Foundation and Al-Hub Wa Al-Salam. Check completeness against approved criteria and submit a dated checklist and findings for each file. Record actual files received and reviewed; do not make lending decisions. Confirm the monthly pipeline and assignment of files with NEF.

- Document recordkeeping gaps and recommended corrections in each review report. Verify the status of prior recommendations at the next scheduled review, rather than managing partners’ day-to-day corrective work.

- Notify NEF promptly of material exceptions identified during the agreed reviews.

Outreach and enrolment package

- Deliver the agreed outreach package jointly with the other Anbar Field Coordinator, using the Employment Pathways Expert’s targeting guidance. Each consultant is responsible for the participant records specifically allocated to them.

- Carry out outreach through local organizations and networks for the allocated caseload and submit a reached-and-referred register. Agree the channels and activity dates in the assignment plan; the expected 40–50 participant files are a total for the assignment, not a new monthly target.

- Provide NEF-approved eligibility and participation information to the allocated prospective participants and record their interest and follow-up status.

- Prepare the allocated participants’ registration and consent records and profiling appointments for the Employment Pathways Expert; record missing information and contact attempts.

- Document participation barriers and proposed practical arrangements for the allocated participants for NEF’s decision.

Cohort and follow-up support packages

- Prepare the participant invitation and appointment schedule for each specified cohort or coaching package in consultation with trainers and the Employment Pathways Expert.

- Contact the allocated participants before the agreed sessions, confirm attendance and document reminders and follow-up of absences.

- Provide the specified on-site cohort support, including registration, attendance records, materials distribution and documentation of practical delivery issues. This is event-specific support, not ongoing office or programme cover.

- Arrange and document the agreed coaching and follow-up appointments; the Employment Pathways Expert delivers the sessions. Record missed appointments and follow-up attempts.

- Submit a completion pack after each agreed cohort or follow-up round, including referrals and outstanding participant needs.

- Maintain the allocated participant records for the duration of the specified package and hand over complete files at its close. Report urgent concerns promptly.

- Compile attendance, remote-learning records and assessments for the allocated participants. Document completion against at least four of five days, including two in-person days and both assessments, and submit discrepancies for resolution.

For the Key Deliverables, click here .

Coordination and Reporting

The consultant determines how to organize and perform the agreed services, subject to the deliverables, deadlines and quality standards in this ToR. Coordinate specific activities and output reviews with NEF; no fixed office hours, routine office attendance or line-management duties apply. On-site participation is required only for the agreed fieldwork or events. NEF retains institutional approvals and financial commitments. Any change to scope, quantity, deadlines or fees must be agreed in writing before the additional work starts.

Agree the division of participant files with the other Anbar Field Coordinator so that each file has one accountable provider and duplicate claims are avoided. The consultant has no line-management authority over field personnel, trainers or partner staff.

Payment and Acceptance

Month

Deliverable bundle required for payment

Fee in IQD

22–30 November 2026

Accepted assignment plan; initial consolidated partner-records review and evidence inventory; actual initial loan-file and authority-meeting records; agreed allocation of the expected 40–50 participant files and outreach schedule.

750,000–990,000

December 2026

Recurring RCF package. Outreach/referral register and registration, consent and profiling-appointment records for the first agreed batch of allocated participants; documented barriers and follow-up needs.

2,500,000–3,300,000

January 2027

Recurring RCF package. Complete the outreach/registration records and profiling-appointment support for the expected total 40–50 allocated files; reconcile file ownership with the other Anbar Field Coordinator.

2,500,000–3,300,000

February 2027

Recurring RCF package. First-cohort participant invitation and reminder records, confirmed attendance intentions, and event-specific registration/support records where the cohort takes place.

2,500,000–3,300,000

March 2027

Recurring RCF package. First-cohort completion/support pack for allocated participants; coaching appointment schedules, reminders and missed-session follow-up records.

2,500,000–3,300,000

April 2027

Recurring RCF package. Second-cohort invitation, event-support and completion records for allocated participants; updated coaching appointments, participation barriers and referrals.

2,500,000–3,300,000

May 2027

Recurring RCF package. Coaching and action-plan follow-up appointment records, reminders and follow-up of absences; reconcile attendance, assessments and remote-learning records for allocated participants.

2,500,000–3,300,000

June 2027

Recurring RCF package through the agreed final cutoff. Final participant-support records and referrals; one indexed handover covering both partner portfolios and all allocated participant files, unresolved exceptions and later follow-ups.

2,500,000–3,300,000

Total

Both partner portfolios; expected ten new-cycle files and two authority meetings per full month, subject to actual availability; 40–50 participant files across the assignment; final handover.

18,250,000–24,090,000

Invoice monthly after NEF’s written acceptance of the bundle, with payment processed in the last week of that ‎month. Agree submission and review cutoffs before commencement, allowing corrections before the payment ‎run. ‎

If an event, approval or supplier record is delayed, agree a revised delivery schedule in writing. A partly ‎completed bundle is not payable in full. Any separately payable partial output must have a written agreed value ‎deducted from the remaining bundle fee, with no double charge or increase in the total. Where no alternative ‎output or partial value is agreed, defer the affected payment until acceptance.‎

Professional Standards

Follow NEF safeguarding, confidentiality, data protection and conflict-of-interest requirements. Use participant and borrower information only for authorized purposes and obtain required consent before collecting or sharing it. Inform participants of NEF’s global complaints channels and promptly refer concerns through the agreed procedures. Return all project records and NEF property at completion.

Qualifications and Requirements

Applicants should demonstrate the following experience and capabilities in their CV. Relevant professional experience may substitute for the stated qualification where indicated.

- Relevant qualification in development, social sciences, business administration or a related field, or equivalent practical experience.

- Demonstrated experience delivering portfolio reviews, participant-support activities or livelihoods field assignments.

- Knowledge of Anbar and experience coordinating with local organizations.

- Strong communication, planning and recordkeeping skills.

- Ability to use spreadsheets and maintain accurate operational and financial records.

- Fluency in Arabic; working English is an advantage.

- Experience reviewing community-finance documentation and reporting findings is desirable.

Evaluation Methodology

Applications will be evaluated using 70 points for technical expertise and 30 points for the financial offer, for a total of 100 points. Applicants must score at least 49 out of 70 in the overall technical assessment to proceed to financial scoring. There are no separate criterion-level pass marks.

Technical assessment

Each criterion uses the documented evidence scale: none (0%), general (25%), partial (50%), clear (75%) or comprehensive (100%) of the available points.

- Field mobilisation, enrolment, training and participant support — 15 points

- Portfolio review planning, evidence checks and corrective recommendations — 15 points

- Fund use, repayment updates and operational and financial records — 15 points

- Procedures, escalation, safeguarding and confidentiality — 10 points

- Anbar local knowledge and documented stakeholder consultations — 5 points

- Practical digital tools, planning and integrated reporting — 8 points

- Working English — 2 points

Financial assessment

Applicants must quote a monthly deliverable-bundle fee within IQD 2,500,000–3,300,000 and a separate positive daily rate, both inclusive of Iraqi income tax. Show the proposed nine-day November fee and total assignment fee. The monthly fee is used for comparable scoring; accepted deliverables determine payment. The daily rate applies only to expressly agreed scope adjustments. Identify additional costs separately.

Financial score = (lowest valid comparable monthly fee among technically qualified applicants in the relevant selection pool ÷ applicant’s valid comparable monthly fee) × 30, rounded to two decimal places. The combined score is the technical score plus the financial score.

How to Apply

Submit all application documents through the relevant NEF vacancy on BambooHR by the closing date and time shown there. Follow the vacancy’s upload instructions.

- Curriculum vitae: An updated CV showing dated assignments and evidence relevant to the qualifications above.

- Brief cover letter: Explain relevant experience, confirm availability for the anticipated start and agreed activities, and confirm willingness to be based in Anbar.

- Financial offer: Submit the monthly fee, positive daily rate, total assignment fee and deliverable-based fee breakdown, all in IQD and inclusive of Iraqi income tax, as described above. Identify additional costs separately.

Only shortlisted applicants will be contacted.