Care Coordinator (OhioRISE)

CARE COORDINATOR

ROLE DESCRIPTION

Summary: Provides High-fidelity Wrap around practices while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served.

Essential Functions:

- Cultivates flexible, family-focused, community-based responsive services based on the High Fidelity, Wrap Around model of care coordination.

- Provides fidelity to the High-Fidelity Wrap Around model in all care coordination activities including leading team meetings as needed.

- Coordinates and supervises implementation of the Plan of Care, including a Transition Plan and Crisis Plan, through service delivery with providers and community resources; updates plan as necessary.

- Ensures family support and stabilization during crises.

- Provides and documents the initial and ongoing Life Domain Assessment.

- Maintains all service documentation requirements, evaluation outcome requirements and data as required.

- Provides services in a timely manner and in accordance with Plan of Care and/or Crisis Plan.

- Utilizes and monitors Flexible Funding and service coordination.

- Obtains weekly reports from subcontracted providers.

- Participates in after hour on-call response.

- Participates in the Agency and program CQI Peer review process.

- Reports all MUIs to the Site Manager and Supervisor immediately.

Competencies:

- Clinical Knowledge

- Communication Skills

- Organizational Skills

- Interpersonal Skills

- Problem Solving Skills

- Collaboration and Teamwork

- Cultural Competence

- Ethical Standards

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment: This job operates in a professional office environment, but duties will also be carried out in a variety of settings including client homes, schools and in the community. This role has hybrid work options which involve both remote and in-office work. Specific in-office days will be determined in coordination with the team and the needs of the business. This can change or be altered by the manager at any time.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to standing, walking, handling objects, and reaching with hands and arms. Occasionally, the employee may need to lift or move items weighing up to 30 pounds.

Position Type and Expected Hours of Work: Hours will be worked within standard hours of operation for the assigned service line program. Occasionally, the schedule may include evening, weekend or holidays hours to best meet the needs of clients and families. There may be an on-call component to this role outlined as follows:

- 24 hou r s a d a y a nd 7 d a y s a w ee k a s a ppro p ri a te to m e e t t he c hi l d ' s n ee ds, who provides care within the scope of their practice as defined by State law.

- Accessible on-site or face-to-face via interactive videoconferencing based on the youth's needs.

Travel: Travel is primarily regional during the week although some out-of-the-area travel may be expected based on client needs. Transporting clients in personal vehicle is expected.

Qualifications

Required Education and Experience:

- High School Degree with three years of relevant experience OR Associate/Bachelors degree with 2 years of relevant experience OR Masters Degree with 1 year of relevant experience.

- Experience in childrens behavioral health, child welfare, developmental disabilities, juvenile justice or behavioral health field providing community-based services to children and youth and their family or caregivers.

- Experience in one or more the following areas of expertise: Family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development

- Culturally competent or responsive with training and experience necessary to manage complex cases

- Experience working with children and families who are experiencing SED, Trauma, co-occurring behaviors health disorders and who are engaged with one or more child-serving agencies. (e.g. child welfare, juvenile justice, education)

Additional Eligibility Qualifications:

- Excellent interpersonal and written communication skills.

- Demonstrated computer proficiency

Other Duties: Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Signatures: Employee signature below constitutes the employees understanding of the requirements, essential functions and duties of the position.

Employee: __________________________________________________ Date_____________

Classification: Non-Exempt

Salary Grade: 4