About this role
Essential Functions
• Codes data, as required, transforming incoming paper data from suppliers to electronic data files.
• Interprets written responses and enter coding systems allocating data to standard reference systems.
• Performs quality assurance on coded data to ensure it accurately reflects the paper data submission.
• Bridges data, comparing incoming transaction data with IQVIA’ reference data files to make a match or bridge between the two using manual or automated processes.
Roles and Responsibilities
- Transcribes paper invoice required details into Malaysia Paper Panel template
- Validates invoice transactions and compares against Malaysia’s master compilation with IQVIA’s reference database to make a match or bridge
- Performs quality assurance on transcribed data to ensure it accurately reflects the actual / closest invoice details
- Executes necessary tasks in maintaining the reference files based on set guidelines
- Performs data gathering and reviews product reference information with the use of internet
- Updates and maintains product reference database
- Provides regular updates to local office for deliverables
- Performs regular review of all product reference extracts
- Provides accurate and complete outputs for all reports according to timeline
- Participates in projects and process improvements
- Works and communicates with other departments
- Liaise with Support teams to perform data fixes
- Provides and analyze query resolutions and inputs
Qualifications
Pharmacy bachelor's degree or health sciences-related background preferred
Has strong customer focus, attention to details, good analytical and problem-solving skills.
Ability to work under time constraints and changing work volumes.
Ability to carry out some analysis and information gathering to resolve problems on routine matters.
Ability to read and translate paper invoice details
With at least three (3) years’ work experience in which PC literacy skills including Word, Excel have been gained
Proficient in verbal and written communication skills in English or language of the country supported, but not required
Ability to follow established procedures to resolve routine matters
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.