Revenue Cycle Senior Billing Specialist

Overview

Expand Access. Drive Accuracy. Empower Care.

We are seeking a highly motivated Revenue Cycle Senior Billing Specialist to support the Hospice Division by driving accurate and timely billing and collections. This role ensures clean claims processing for all payer types—including Medicare, Medicaid, commercial insurance, managed care, and private pay—across multiple branch locations within a defined region. The ideal candidate brings a strong foundation in hospice or home health billing, excels in communication and troubleshooting, and thrives in a fast-paced revenue cycle environment.

Key Responsibilities:

- Process initial and rebill claims for all payer sources, including government and commercial payers

- Monitor billing reports and resolve errors to ensure timely submission

- Verify and reconcile invoices with accounts receivable records

- Respond to billing inquiries from branches, payers, and internal teams

- Act as backup during supervisor absences and mentor less experienced staff

- Prepare claim forms and supplemental documentation as required

- Review and respond to Explanation of Benefits (EOBs) and payer denials

- Collaborate with team members to resolve overdue accounts and prevent delays in payment

- Assist in training new hires and contribute to continuous process improvement

About You

Requirements:

- High school diploma or equivalent required; some college preferred

- 3–5 years of hospice or home health billing/reimbursement experience

- Familiarity with CMS regulations, ICD-10, and CPT coding

- Working knowledge of billing platforms and clearinghouses such as DDE, Waystar, E-solutions, and Nthrive

- Strong communication, organization, and customer service skills

- Proficient in Microsoft Office (Excel, Word, Outlook)

- Homecare HomeBase experience a plus

Preferred Skills:

- Demonstrated ability to manage high volumes of detailed billing tasks

- Ability to analyze AR data and implement collection strategies

- Experience working within a multi-site or multi-state healthcare organization

- Knowledge of hospice documentation and billing compliance standards

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

- Competitive Pay

- 401(k) with Company Match

- Career Advancement Opportunities

- National & Local Recognition Programs

- Teammate Assistance Fund

Additional Full-Time Benefits:

- Medical, Dental, Vision Insurance

- Mileage Reimbursement or Fleet Vehicle Program

- Generous Paid Time Off + 7 Paid Holidays

- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

- Free Continuing Education Units (CEUs)

- Company-paid Life & Long-Term Disability Insurance

- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to contribute to something meaningful? Submit your application to join a team where your skills help deliver essential care every day.

Legalese

- This is a safety-sensitive position

- Employee must meet minimum requirements to be eligible for benefits

- Where applicable, employee must meet state specific requirements

- We are proud to be an EEO employer

- We maintain a drug-free workplace

## Location
Gentiva

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care

- Home health care: Heartland Home Health

- Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.