Cashier

Job Summary

To ensure a smooth, efficient, honest and accurate payment handling procedures for customers. The job roles include counting cash money, handling credit/debit card payments, and the sales of gift cards and Telly cards at the POS terminal. Guiding customers to delivery area/handing-over purchases to customers with highlighting refund & exchange policy.

Job Responsibilities

Customer Service

- Acknowledges customers with greeting and smiling

- Being constantly presentable, pleasant and friendly

- Identifies & fulfils customer needs

- Ensures all customers are treated equally with respect

- Assists customers with packing when necessary/guides customer to delivery area

- Takes extra care in handling customers’ purchases

- Provides customers with accurate information

- Ensures customer’s info. updated and offers forwarding invoices via email

- Explains return & exchange policy

Sales

- Obtains excellent and updated knowledge of all products & services

- Being aware of all in-store promotions; discounts, credit, coupons and etc…

- Promotes gift cards with focus on customer benefits

- Promotes warranty programs highlighting its benefits to customers (if applicable)

- Promotes Telly cards explaining features, options and benefits

Operations

- Expedites customer payments effectively in an efficient manner

- Applies all POS procedures as instructed by store management.

- Maintains cash desk / packing area always clean and tidy

- Follows organizational rules and regulations / Policy & Procedures

- Follows company’s safety and security procedures

- Handles cash/credit payments and accurately counts customers’ money

- Counts and balances cash, credit slips, vouchers and coupons with total sales transactions at the end of the shift

- Masters computer applications in finalizing customers’ payments

Candidate Requirements

- Overall 1+ years of experience

- Good English language

- Good communication skills

Education

Bachelor’s Degree