About this role
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
Enable sustainable outcomes across HR Operations through insight, governance, and partnership, driving operational excellence, digital enablement, vendor governance, and value realisation across the Contracts & Planning portfolio.
Lead the Contracts & Planning team’s continuous improvement and digital agenda while providing strategic oversight, performance transparency, and thought leadership that enable broader H2R priorities and outcomes.
Strengthen confidence in operational and vendor performance through robust governance, data-led insights, validation of performance metrics through digital reporting and analytics, and strong partnerships with Technology teams, outsourced HR service providers, and key stakeholders.
Key Accountabilities
Governance, Performance & Insights
- Provide governance and oversight of operational performance, risk, service outcomes, and business priorities.
- Govern dashboards, scorecards, and reporting across Contracts & Planning.
- Deliver meaningful performance insights that enable informed decision-making and support broader H2R outcomes.
- Collaborate with the Contracts & Planning team to ensure effective end-to-end management of outsourced HR operations.
Digital Enablement & Continuous Improvement
- Lead continuous improvement priorities within the Contracts & Planning portfolio
- Partner with Technology teams, outsourced HR service providers, and stakeholders to advance automation, analytics, workflow, AI-enabled capabilities, and self-service solutions.
- Represent Contracts & Planning in broader H2R transformation discussions, providing governance, oversight, and strategic input.
- Build digital capability and drive adoption of technology-enabled solutions within the Contracts & Planning portfolio.
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Vendor Governance & Value Realisation
- Govern vendor performance reporting, operational oversight, and service reviews.
- Lead the review, challenge, and validation of vendor metrics through digital reporting tools, dashboards, and analytics platforms.
- Partner with Principal Contractor Management to ensure operational, contractual, and service-level measures accurately reflect business performance and outcomes.
- Strengthen confidence in vendor reporting through effective governance, controls, and assurance processes.
- Enable operational and commercial decision-making through robust performance insights and reporting.
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Transformation Governance
- Provide governance and oversight of initiatives impacting Contracts & Planning.
- Monitor benefits realisation, risks, dependencies, and adoption outcomes.
- Support prioritisation and investment decisions through data, analytics, and business insight.
- Ensure Contracts & Planning team’s initiatives are evaluated through operational, financial, risk, and business value lenses.
Financial Stewardship & Planning
- Lead financial stewardship and planning across the Contracts & Planning portfolio, overseeing contractual financial commitments, workforce planning assumptions, investment priorities, and value realisation while providing integrated operational and financial insights to support strategic decision-making.
- Govern value realisation outcomes across operational, vendor, and digital initiatives.
- Partner with Finance and H2R leadership to improve forecasting accuracy, investment visibility, and business performance.
- Identify opportunities to optimise resources, improve productivity, and maximise value from operational and digital investments.
About You
- Experience in operational excellence, governance, strategic planning, financial management, transformation, or continuous improvement.
- Strong analytical capability and the ability to translate operational and financial data into meaningful business insights.
- Experience partnering with Technology teams, outsourced service providers, Finance, vendors, and cross-functional stakeholders.
- Strong understanding of governance, performance management, financial stewardship, operational effectiveness, and value realisation.
- A passion for digital enablement, analytics, and continuous improvement.
- You thrive in environments that require:
- Agility and adaptability in response to evolving business priorities.
- Strategic thinking and sound judgement.
- Strong stakeholder engagement and influence.
- Curiosity, innovation, and continuous learning.
- The ability to navigate complexity while maintaining focus on business outcomes.
The successful candidate will
- Strengthen governance, performance visibility, and decision-making capability across Contracts & Planning.
- Improve confidence in operational and vendor reporting through robust metric validation and reporting governance.
- Enhance digital maturity and technology adoption within the Contracts & Planning Team.
- Deliver measurable value through governance, insight generation, performance management, and continuous improvement.
- Influence broader H2R outcomes through thought leadership, partnership, and business enablement.
- Build trusted partnerships with Technology teams, outsourced HR service providers, and key stakeholders.
- Foster a culture of accountability, agility, innovation, and evidence-based decision-making.
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at [email protected] .