Assistant Manager, Patrol Services – Winter- Full Time

Seasonal
WHAT’S IN IT FOR ME?

- Free skiing and riding for you and your dependents;
- Discounted lift and attractions tickets you can share with your friends.  Enjoy skating, tubing, Ridge Runner, and more;
- Staff priced meals & Starbucks treats;
- Receive exclusive discounts at all Blue Mountain-owned retail stores;
- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

HOURY WAGE STARTING AT $29.92

FULL TIME HOURS:

- 5 shifts per week
- 8-hour shifts

WHAT WILL I BE DOING?

We are seeking an Assistant Manager, Patrol Services to support the safe and efficient operation of our Patrol Services team. This leadership role combines on-hill operational responsibilities with training, mentorship, risk management, and guest service excellence.

Working closely with the Manager, Patrol Services, the Assistant Manager plays a key role in creating a safe, enjoyable, and memorable mountain experience for guests and employees alike.

- Supporting Patrol Operations by assisting with the recruitment, scheduling, coaching, and development of Patrol Services staff to ensure safe and efficient daily operations.
- Promoting Mountain Safety & Risk Management by enforcing resort safety standards, implementing industry best practices, and supporting a culture of safety for guests and employees.
- Leading Training & Professional Development by coordinating, delivering, and auditing training programs, including First Aid, CPR, guest service, and patrol operational standards.
- Coordinating Cross-Departmental Operations by building strong relationships with Mountain Operations and other resort departments to support on-hill activities, special events, and operational needs.
- Maintaining Operational Excellence by monitoring trail and patrol standards, proactively addressing safety concerns, and performing regular patrol duties as required.

WHAT DO WE NEED FROM YOU?

- Current First Responder certification (minimum requirement); First Aid and CPR Instructor certification is considered an asset.
- Previous ski patrol experience in a resort or mountain operations environment.
- Strong leadership, communication, and coaching skills with the ability to lead and develop a team.
- Exceptional guest service and interpersonal skills, with a demonstrated ability to build positive relationships with guests, employees, and cross-functional teams.
- Advanced skiing or snowboarding ability and ownership of personal equipment required.
- Must be at least 18 years of age and successfully complete a criminal background check.

*This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North.  Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.