DOM Medical Director, Inpatient Clinical Operations

Site: The Brigham and Women's Hospital, Inc.

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Job Summary
This Medical Director of Inpatient Clinical Operations is a role that focuses primarily on optimizing capacity, clinical throughput, and cross-system alignment under the Vice Chair of Inpatient Clinical Operations in the Department of Medicine (DOM).

Qualifications

Metrics & Quality Management

·        Site of Care (SOC) Goals: Build and support workflows to safely transfer appropriate patient populations from Academic Medical Centers (AMCs) to community hospitals (Faulkner, Newton Wellesley, and Salem).

·        Length of Stay (LoS) & DCBN: Regularly track MGB dashboard metrics to develop improvement strategies for total Length of Stay and Discharge Before Noon (DCBN).

·        HRO Dashboard Alignment: Align local efforts to achieve explicit LoS target goals as outlined in the High Reliability Organization (HRO) dashboard.

·        Clinical Pathways: Support the DOM in rolling out pathways implemented by quality and safety teams, analyze adherence data, and deploy mitigation strategies when benchmarks aren't met.

Key Interdisciplinary Collaborations

·        Unit Medical Directors (UMDs): Engage with UMDs across MGH, BWH, and Faulkner Hospital to pilot new initiatives and understand local clinical workflows.

·        Frontline & Operational Teams: Coordinate directly with Emergency Department (ED) leadership, nursing leaders, case management, and social work teams.

·        System Logistics & Capacity: Work closely with the Patient Transfer and Access Center (PTAC), admitting, and the MGB Office of the Chief Medical Officer (OCMO) on broader inpatient capacity initiatives.

·        Consult Services: Partner with DOM and external department consult services to optimize communication and service efficiency.

Integration & Governance

·        Care Model Innovation: Support the DOM Vice Chair of Inpatient Operations in evaluating existing structures and piloting newly integrated clinical care models across AMCs.

·        Portfolio Alignment: Partner closely with the directors, project managers, and analysts embedded within the Vice Chair's immediate team.

·        Committee Representation: Serve as the DOM representative at the request of the Vice Chair during key leadership assemblies (e.g., PTAC, Home Hospital, Complex Care Reviews (CCRs), and DOM Quality Meetings).

Qualifications and Skills Required

·     Strong preference given to candidates with experience within MGB system, specifically working at Brigham and Women’s Hospital and Brigham and Brigham and Women’s Faulkner Hospital)

·     MD/DO degree with significant combination of clinical and administrative experience and board-certified in specialty.

·     Advanced business or healthcare administration degree desirable but not required.

·     A minimum of five (5) years of progressively responsible leadership with proven leadership and management skills.

·     Capable of working in an extremely complex academic medical center as part of a large integrated delivery system with many matrixed relationships.

·     Must be a skilled communicator and team-builder.

·     Exemplary interpersonal communication skills required to interact effectively with senior management and physicians on sensitive political and confidential issues.

Additional Job Details (if applicable)

The compensation range for this role is between $100 - $120.20 per hour.  Candidate experience is thoughtfully considered throughout the recruitment process, and those with significant experience may be considered for compensation above the starting range listed, as consistent with organizational guidelines and internal equity

Remote Type
Hybrid

Work Location
75 Francis Street

Scheduled Weekly Hours
8

Employee Type
Regular

Work Shift
Day (United States of America)

EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.