Senior Shipping Associate

Senior Shipping Associate (Associate Level III, Shipping)

At SriSai Biopharmaceutical Solutions (SBS), every shipment matters.

Our Shipping team plays a critical role in supporting pharmaceutical and biotechnology programs that impact people around the world. We are looking for an experienced logistics professional who is ready to take the lead, share their expertise, and help raise the bar for quality and efficiency across our shipping operations.

This is more than a shipping position. It's an opportunity to serve as a subject matter expert, mentor others, and grow your leadership career in the expanding biopharmaceutical industry.

Position Summary

The Associate Level III, Shipping serves as an advanced logistics professional responsible for coordinating complex shipping activities while ensuring compliance with company Standard Operating Procedures (SOPs), cGMP, GDP, and applicable regulatory requirements.

This position performs advanced shipping functions, supports daily departmental operations, mentors junior associates, and serves as a technical resource for shipping related activities. The Associate Level III works independently with minimal supervision while promoting operational excellence, continuous improvement, and outstanding customer service.

Why You'll Love Working at SBS

✔ Stable, full time position
✔ Competitive pay based on experience
✔ Leadership and career growth opportunities within a rapidly expanding biotech company
✔ Supportive leadership and collaborative team environment
✔ Opportunity to deepen your GxP, cGMP, and GDP expertise
✔ A voice in improving processes and shaping how our department operates
✔ Meaningful work supporting life saving therapies

What You'll Do

The statements below reflect the general nature and scope of work assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management may assign additional duties as needed, in alignment with business needs and applicable laws.

Advanced Shipping Operations

- Coordinate domestic and international shipments while ensuring full compliance with client requirements and company SOPs

- Prepare, review, and verify shipping documentation for accuracy and regulatory compliance

- Coordinate temperature controlled shipments using dry ice, gel packs, liquid nitrogen (LN2), and other specialized shipping systems

- Monitor shipment status and proactively communicate delays or issues to internal stakeholders and customers

- Verify proper packaging, labeling, chain of custody documentation, and shipment integrity before release

- Coordinate pickups with approved courier services including FedEx, UPS, World Courier, and other approved logistics providers

Operational Leadership

- Serve as the department's subject matter expert for shipping procedures and logistics processes

- Provide daily guidance and technical support to Shipping Associates

- Assist with onboarding and training new employees on shipping procedures, documentation, safety practices, and SOP compliance

- Support the Shipping Supervisor by helping prioritize daily workloads and coordinating departmental activities

- Act as the departmental lead during the Supervisor's absence, when assigned

Inventory and Material Control

- Maintain accurate inventory transactions within the ERP or inventory management system

- Support cycle counts, inventory reconciliations, and material investigations

- Ensure materials are properly labeled, stored, and rotated according to FIFO requirements

- Coordinate inventory movements between Warehouse, Quality, and Production departments

Compliance and Documentation

- Maintain complete, accurate, and audit ready shipping documentation

- Ensure all shipping activities comply with cGMP, GDP, company SOPs, IATA requirements (when applicable), and customer specifications

- Investigate shipping discrepancies, documentation errors, or damaged shipments and recommend corrective actions

- Participate in internal and external audits by providing shipping records and supporting documentation

- Assist with updating departmental SOPs, work instructions, and shipping documentation

Continuous Improvement

- Identify opportunities to improve shipping efficiency, quality, and customer satisfaction

- Participate in Lean and Continuous Improvement initiatives

- Recommend process enhancements that improve accuracy, productivity, and regulatory compliance

- Support implementation of new logistics systems, equipment, and shipping technologies

Cross Functional Collaboration

- Collaborate closely with Quality Assurance, Inventory, Manufacturing, Facilities, Customer Service, and Procurement teams

- Ensure timely material availability to support production schedules and customer commitments

- Promote effective communication between departments to resolve shipping and logistics challenges

What Makes You a Great Fit

We're looking for someone who is:

✔ A confident, independent problem solver
✔ Highly detail oriented and accountable
✔ A natural mentor who enjoys helping others grow
✔ Calm and organized under pressure
✔ Committed to quality and compliance
✔ A strong communicator and team player

Qualifications

- High School Diploma or GED required

- Associate degree or higher preferred

- 3 to 5 years of shipping, logistics, or warehouse experience, preferably in a cGMP or regulated environment

- Hands on experience shipping temperature controlled materials, including dry ice and LN2

- IATA or DOT Dangerous Goods certification preferred

- Experience with ERP or inventory management systems, barcode scanners, and carrier shipping platforms

- Experience training, mentoring, or leading others preferred

- Strong working knowledge of SOPs, GDP, and audit readiness

- Ability to lift up to 50 lbs.

- Ability to stand and walk throughout the workday

What Success Looks Like

You'll be successful when you consistently:

- Ship customer orders accurately and on time

- Maintain complete, audit ready documentation with minimal errors

- Maintain inventory accuracy above 98%

- Develop well trained, confident Shipping Associates

- Support successful internal and external audits

- Drive process improvements that increase efficiency and quality

- Build strong partnerships across departments

Our Culture

Everything we do is guided by our RICE Values.

Respect: We value every employee and treat one another with professionalism.
Integrity: We do the right thing, even when no one is watching.
Customer Centered: We support both our internal and external customers with urgency and care.
Excellence: We continuously improve our processes and strive for the highest quality standards.

Physical Requirements

- Lift up to 50 pounds

- Frequent standing, walking, bending, and reaching

- Work in warehouse and temperature controlled environments

- Safely handle shipping materials including dry ice, LN2, and cold chain packaging

Ready to Take the Next Step in Your Career?

If you're an experienced shipping professional looking to lead, mentor, and make a real impact, we encourage you to apply today.

Become part of the SBS team and help us deliver excellence, one shipment at a time.

Equal Opportunity Employer

SriSai Biopharmaceutical Solutions (SBS) is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee has the opportunity to succeed.

You didn't include qualifications, so I added ones suited to a Level III role (like 3 to 5 years of experience and Dangerous Goods certification). Adjust those to match what your hiring manager actually requires.