About this role
The Project Oversight Director (POD) is responsible for overseeing projects managed by Project or Senior Project Managers (S/PMs) or programmes consisting of several projects sponsored by the same client, each managed by individual S/PMs; line management of S/PMs (typically 7 headcount). The POD take a leading role in client account management to ensure effective relations are put in place to secure phase pull-through/repeat/future business. The POD will maintain the Account Development Plan for established Client accounts.
Education
- Graduate in Life Sciences, Nursing, Pharmacy, Dental or Medical field.
Knowledge, Skills, and Abilities
- Excellent leadership skills to manage a global team of S/PMs of varying tenure within the organisation and different levels project management experience.
- Strong technical knowledge of Project Management and ICH-GCP.
- Able to multi-task and manage quality deliverables within an environment of conflicting priorities.
- Highly developed customer relationship management skills; strong business acumen to identify phase pull-through/repeat/new business opportunities for existing and potential clients.
- Consummate presentation skills and experience in coaching S/PMs and other project team members to prepare for bid defense meetings.
- Effective negotiation skills and able to manage challenging discussions.
Experiences
- At least 10 years’ experience in the clinical research industry, with a minimum of five years as a S/PM or equivalent and customer management experience. Allied professions involving project oversight, line management and customer management may also be considered
- Line management experience is advantageous; matrix management experience is essential