Sr. Enterprise Application Engineer

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com .

Job Description

Sr. Enterprise Systems Engineer

OpenGov is seeking a Sr. Enterprise Systems Engineer to lead the design and integration of our core business systems - spanning IT, identity, and GTM-adjacent platforms. You will own complex, cross-functional systems and integrations end-to-end: Okta, Google Workspace, Slack, NetSuite, Workday, and emerging AI tooling, using REST, GraphQL, and SOAP APIs to connect systems that don't naturally talk to each other, and will partner with our Business Systems team on integrations that touch Salesforce via its API. This role goes beyond execution - it includes architectural decision-making, long-term system design, and mentorship of other engineers, with a high degree of autonomy and technical ownership.

This role is based in our Pune office, onsite 4 days a week, working closely with US and India-based Enterprise Technology teams.

Position Responsibilities

- Design and build API-based integrations between enterprise applications (Okta, Google Workspace, Slack, NetSuite, Workday) and third-party services, using REST, GraphQL, and SOAP APIs and event-driven workflows.
- Partner with the Business Systems team on integrations that touch Salesforce via API - this role works through the Salesforce API, not Salesforce development (no Apex, LWC, or Flow work).
- Own complex, cross-functional systems and automations end-to-end - requirements gathering, design, implementation, testing, and long-term maintenance.
- Architect and continuously improve onboarding, offboarding, and lifecycle workflows for users, applications, and assets, with a focus on scalability and auditability.
- Define and enforce access control models across cloud systems, ensuring least-privilege access and alignment with security best practices.
- Serve as a technical escalation point for complex integrations and systems issues, providing root-cause analysis and durable fixes.
- Partner with stakeholders across GTM, Finance, HR, Security, and IT to scope and prioritize systems integration initiatives.
- Evaluate and integrate AI-native tools and workflows to improve efficiency across the enterprise systems stack.
- Mentor other engineers by sharing knowledge, reviewing designs, and raising overall technical quality.
- Author and maintain high-quality technical documentation, system diagrams, and SOPs.

Position Qualifications

Required:

- 7+ years in IT systems engineering, enterprise systems, business systems administration, or a related technical field.
- Proven ability to design, build, and own complex systems and integrations spanning multiple teams and business functions.
- Demonstrated experience building integrations using REST, GraphQL, and/or SOAP APIs across different systems.
- Hands-on experience with one or more of: Okta, Google Workspace, Slack, NetSuite, Workday.
- Experience integrating with Salesforce via its API (Salesforce development or admin experience not required).
- Strong scripting/automation experience (Python strongly preferred).
- Strong understanding of IAM concepts and access governance across SaaS platforms.
- Comfortable using AI-native tools to accelerate workflows and improve efficiency.
- Clear written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- BA/BS in Information Technology, Computer Science, Business, or equivalent practical experience.

Preferred:

- Experience with iPaaS/automation platforms (Workato or similar).
- Experience working in a global/distributed team across US and India time zones.
- Familiarity with AWS or other cloud platforms.
- Familiarity with the Salesforce data model and API well enough to partner effectively with a Business Systems/CRM team.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

- Comprehensive healthcare options for individuals and families
- Flexible vacation policy and paid company holidays
- 401(k) with company match
- Paid parental leave, wellness stipends, and HSA contributions
- Professional development and growth opportunities
- A collaborative office environment with weekly catered lunches.