About this role
Find your calling at Mercy!
The Surgery Scheduler coordinates surgeries for five surgeons, including securing surgery dates and times, coordinating operating room availability, obtaining pre-authorizations, preparing surgical packets, and communicating clearly with all involved parties. This position plays a critical role in maximizing provider and facility efficiency while supporting patient comfort, safety, and understanding throughout the surgical process.
Position Details:
Minimum Required Qualifications
Education:
High school diploma or equivalent.
Licensure:
None
Experience:
Previous experience as a surgery scheduler preferred, but not required.
Certification/Registration:
None
Other Skills and Knowledge:
Medical terminology. Computer skills. Telephone etiquette. Excellent oral and written communication skills.
Key Responsibilities
- Schedule inpatient and outpatient surgical procedures in coordination with physicians, hospitals, and ambulatory surgery centers
- Communicate surgery details with patients, including dates, arrival times, pre-op instructions, and required testing
- Coordinate with joint surgeries with other departments and facility scheduling teams
- Prepare and distribute surgical packets and documentation
- Verify patient information, physician orders, and required authorizations or referrals
- Schedule post op appointments
- Maintain accurate records in the electronic medical record and reconcile post-procedure documentation
- Identify and resolve scheduling conflicts or changes in a timely manner
- Collaborate with clinical and administrative staff to improve scheduling workflows and efficiency
- Ensure compliance with office policies, HIPAA regulations, and payer requirements
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.