Workforce Relations Coordinator

Overview

CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company, reinforcing its reputation as an exceptional workplace.

CentraState is currently seeking a Workforce Relations Coordinator to support the Workforce Experience division within the Human Resources department. This role is responsible for performing clerical tasks, data entry, and serving as a resource for HR-related inquiries. Additionally, the Workforce Relations Coordinator plays a key role in fostering a positive workplace culture by coordinating team member activities that promote engagement and morale.

Responsibilities

- Verifies upcoming team member license/certification expiration dates using primary source where applicable. Requests updated renewal from team members if primary source verification is not available. Keys new date into HRIS and scans to team member file. Notifies department heads of impending expirations that have not been renewed.

- Takes direction and assignment from HR management team and professionals as needed.

- Facilitates new team member System orientation and updates content as needed.

- Sets up new hires and team member transfers into the appropriate appraisal / orientation checklist processes timely and accurately.

- Answers questions and troubleshoots for team members and leadership regarding the online performance appraisal system.

- Answers questions and assists team members with the online recognition program (CentraStar) as needed (sending recognitions, redeeming points).

- Supports the partnerships with the local high schools: Medical/Science Program, Health Careers Pathway Program, etc. Schedules guest speakers and career days, escorts students when onsite, etc.

- Recommends, plans, and coordinates team member events and activities consistent with organizational objectives. This includes the service awards celebration, System Week activities, holiday party, etc.

- Regularly follows up with Security on new and/or replacement badges as needed.

- Ensures all required legal postings are current at all System locations.

- Is familiar with Human Resources policies (or reviews HR policies) to answer basic team member questions relating to policies, benefits and LOAs. Refers team members to appropriate HR team member, if needed.

- Coordinates the annual Sons and Daughters Scholarship. Confirms team member eligibility requirements are met. Completes check requests for scholarship checks from Accounts Payable and mails to team members’ home addresses.

- Requests updated Work Authorizations from affected team members. Completes appropriate I9 documentation, updates HRIS system, and scans to team member file.

- Supports the tuition assistance process by organizing tuition applications, maintaining spreadsheets, and processing the reimbursement payments as instructed.

- Scans completed online exit interview forms to team member files. Conducts exit interviews of former team members over the phone when required.

- Coordinates current HR information and develops the monthly HR Need to Know communication.

- Assists HR Business Partners with Safety and Engagement Survey activities, including rounding, photos, posting to Viva Engage, and participating in Atlantic Health sponsored events (i.e.: Turkey Toss, Ice Cream events, Bring your Child to Work, etc.)

- Participates in work groups, task forces and committees as requested.

- Assists team members with direct deposit changes by ensuring all required documentation is completed accurately and verifying the team member's identification before submitting any requests, updates, or changes to payroll.

- Answers busy phone lines and acts as reception to the HR office at the Medical Center.

- Performs other duties as assigned.

Qualifications

- High School Diploma or Equivalent required.

- Previous Human Resources experience preferred.

- Excellent demonstrated written and verbal communication skills.

- Proficient in computer skills, including high-volume data entry.

- Experience with Microsoft Excel and Word required.

- Must be detail-oriented, resourceful, energetic and enthusiastic.

- Must be able to work independently, demonstrate critical thinking at all times, take initiative, and promote engagement with all team member levels.

About Us

CentraState Healthcare System, in partnership with Atlantic Health System, is a fully accredited, not-for-profit, community-based health system dedicated to providing comprehensive health services in central New Jersey. Beyond offering a wide range of advanced diagnostic and treatment options, CentraState is committed to being a valuable health partner, focusing on disease prevention, promoting healthy behaviors, and helping individuals of all ages live well.

Located in Freehold, CentraState includes a 284-bed acute-care hospital, a dynamic health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions. These pavilions offer primary care, specialty physician practices, and access to outpatient services such as lab work and physical therapy.

CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence five times. Additionally, it has been recognized as a Great Place to Work-Certified™ Company by Great Place to Work® for four consecutive years.

Joining CentraState means becoming part of a pioneering healthcare facility committed to high-quality, patient-focused care. We invite you to make a difference in our community and advance your career with us. We support our employees with work/life balance initiatives, tuition assistance, career advancement opportunities, and more.

Discover why our team members love their jobs and being part of the CentraState family!

CentraState Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members.

What We Offer:

- Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)

- Life & AD&D Insurance

- Long-Term Disability (with options to supplement)

- 403(b) Retirement Plan with employer match

- 401(a) Retirement Plan with employer contribution

- PTO

- Tuition Reimbursement

- Well-Being Rewards

- Employee Assistance Program (EAP)

- Fertility Coverage, Healthy Pregnancy Program

- Flexible Spending & Commuter Accounts

- Pet, Home & Auto, Identity Theft and Legal Insurance

- Growth Opportunity and Workforce Development Initiatives

- Continuing Education / Onsite Training

- A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care

- Concierge Services with Work & Family Benefits

- Magnet recognized healthcare facility

Compensation Range: $21.00 - $33.60 per hour

The compensation above reflects the established range from CentraState Healthcare System (CSHS) for this position at the time the job was posted. CSHS considers many factors to determine compensation, including education, experience, skills, licenses, certification, and training. As such, team member compensation may fall outside this range.

Additionally, the compensation range reflects base salary and does not include extra shift rates or incentives tied to quality, productivity, etc., as applicable.

The benefits outlined also reflect CSHS’ policy at the time of posting. Benefits as are made available to other similarly situated team members of CSHS, although participation is at all times in accordance with and subject to the eligibility and other provisions of such plans and programs. CSHS may modify its benefits plans or programs at any time.

CSHS is proud to comply with all pay equity and pay transparency laws.