Medical Assistant (11368)

PartnerCare is seeking a talented and compassionate Medical Assistant (MA) to join our exceptional team at Axis Spine & Pain !

We offer competitive wages, benefits that protect you and your family, and a 401(k) plan with a company match to help you prepare for your future. We are also dedicated to building a work environment where our people grow and thrive. We want you to be a fan of where you work!

Our practice focuses on taking care of patients through comprehensive treatment plans, delivering exceptional customer service, keeping patients safe and well-informed, and reducing patients' pain as much as possible.

We are committed to the betterment of our communities by providing comprehensive pain management care led by interventional pain specialists so our patients can live their best functional lives. Our team of physicians, nurses, anesthesiologists, and staff is dedicated to helping patients improve their quality of life through pain relief using cutting-edge technology.

We believe we will be successful in our mission by living a set of values that we hold in high regard and that drive what we do every day.

Our Core Values:

- Compassion: We genuinely care for the well-being of our patients and each other and are committed to supporting one another with kindness and compassion.

- Accountability: We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.

- Respect: We treat every individual with dignity and foster an environment of diversity, collaboration, and respect, ensuring everyone feels valued and heard.

- Excellence: We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.

Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.

Success will be the result of the team.

Position Summary

The Medical Assistant (MA) provides direct patient care and clinical support under the supervision of a physician or Advanced Practice Provider.

This role is an integral part of the clinical care team, responsible for preparing patients for visits, assisting with procedures, documenting clinical information, and ensuring a smooth and efficient patient experience.

The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced clinical environment.

Essential Duties & Responsibilities

Patient Care

- Prepare exam rooms, equipment, and supplies needed prior to and during patient examinations.

- Greet and room patients, taking and documenting vital signs, medical histories, and chief complaints.

- Assist physicians and providers during examinations and clinical procedures.

- Administer medications and treatments as directed and within the scope of practice.

- Instruct patients and families on treatment procedures and post-visit care instructions.

- Respond to patient inquiries and concerns with professionalism and compassion.

Documentation & Compliance

- Accurately document patient information, vital signs, and clinical observations in the EMR system.

- Maintain compliance with HIPAA, OSHA, infection control standards, and PartnerCare policies.

- Maintain required clinic logs, including medication, safety, and temperature records.

Clinical Operations

- Maintain clean, organized, and fully stocked exam rooms and clinical areas.

- Schedule patient appointments and manage follow-up coordination as needed.

- Communicate effectively with physicians, nurses, front desk staff, and other team members.

- Support efficient patient flow and assist with clinic operations as directed.

What We're Looking For

The right person for this role will delight in providing a great patient experience, have a curious mind that always looks for ways to improve, and demonstrate compassion for patients experiencing chronic and/or acute pain.

To be successful in this role, the individual will be a great team member who works well with others, is kind and friendly, is open to feedback and professional growth, and serves as a role model of our core values.

We prefer at least two years of experience but are willing to train newer teammates with the right focus on patient care, service, and teamwork.

Education & Experience

- High school diploma or equivalent required.

- Certificate of completion from a Medical Assistant program required.

- Current BLS/CPR certification required.

- Experience in pain management or specialty care preferred; new graduates are welcome to apply.

- Experience with C-arm fluoroscopy and knowledge of procedures, including radiofrequency ablation (RFA) and sacroiliac (SI) joint injections, preferred.

- Proficiency in EMR systems; eClinicalWorks experience is a plus.

If this sounds like you, we'd love the opportunity to talk with you further about joining our team!

About the Practice

Axis Spine & Pain, founded in 2006, has grown into a leading interventional pain management practice in Middle Georgia.

Axis delivers exceptional patient care and offers minimally invasive treatment options for patients in Macon, Warner Robins, and Dublin, Georgia.

Our team of board-certified physicians takes a multidisciplinary approach to treating chronic pain so patients can choose from nonsurgical treatment options that offer safe and effective relief rather than relying solely on medications or resorting to surgery.

Axis Spine & Pain is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL.

Across more than 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients' pain and help them live their best lives possible.

Equal Opportunity Employer

PartnerCare is an equal opportunity employer dedicated to creating a workplace free of harassment and discrimination.

We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Please Note: We kindly request that third-party recruiters or agencies do not contact us regarding this position. PartnerCare is not seeking external assistance and will not respond to unsolicited outreach or candidate submissions.

Qualifications

Education and Experience:

- High school diploma

- Certificate of completion of a Medical Assistants/ Aides course

- Previous work experience preferred.

- Current ACLS and/or CPR certification