New Rest Opening Mgr

Training Program Leadership
Orchestrate comprehensive training strategies at new restaurant openings to establish operational
excellence
Drive continuous improvement through analysis of program effectiveness and systematic feedback
integration
Execute training facilitation ensuring consistent delivery aligned with business objectives
Provide strategic operational support during critical opening phases
Cultivate strategic partnerships with operations leadership to drive alignment and performance
Collaborate on problem-solving initiatives during critical opening phases
Implement adaptive training strategies based on operational feedback and metrics

Team Leadership and Development
Build and lead high-performing trainer teams across multiple locations
Architect coaching and mentorship frameworks for trainer advancement
Implement systematic feedback and performance evaluations
Cultivate a culture of excellence and continuous learning
Trainer Recruitment and Development
Execute talent acquisition initiatives to build a robust pipeline of qualified trainers
Design trainer selection frameworks based on performance criteria and cultural alignment
Deploy recruitment strategies and awareness campaigns to attract top-tier talent
Architect assessment and interview processes to identify high-potential candidates
Implement readiness and development programs to optimize trainer performance
Leverage technology platforms and in-person sessions for scalable development
NRO Training Manager Job Description October 2025 JNN Human Resources CONFIDENTIAL – FOR INTERNAL USE ONLY
We are an Equal Opportunity Employer. Proof of eligibility to work in the United States is required.

Content Development and Training Design
Architect training content and facilitation resources that drive measurable outcomes
Design multi-modal training experiences incorporating presentation, classroom, and experiential
methodologies
Develop engaging learning experiences through activities, gamification, and competitive elements
Ensure alignment of training materials with operational standards and organizational culture
Maintain dynamic content libraries reflecting best practices and business requirements

NRO Preparation and Logistics
Lead cross-functional coordination with operations and support departments
Execute logistical frameworks including accommodation management and team deployment
Build and deploy training teams tailored to specific opening requirements
Manage financial coordination including payroll administration and resource allocation
Implement material sourcing and supply chain management for training programs
Design restaurant setup strategies that optimize training environments

Field Support and Performance Improvement
Assist with training rollouts and initiatives in existing restaurants between openings
Deploy TIGER teams (specialized task force of trainers) to underperforming restaurants requiring
targeted support
Build and lead TIGER team trainers, providing onsite coaching and guidance while supporting
managers on shift
Develop comprehensive action plans for training deliverables and monitor results with long-term ROI
analysis

Qualifications
5+ years of experience in restaurant operations, training, or similar field
Demonstrated experience leading teams and managing training programs
Strong background in restaurant operations with understanding of front-of-house and back-of-house
functions
Experience in high-pressure, fast-paced environments

Essential Skills and Abilities
Exceptional coaching and mentoring capabilities with ability to deliver and receive frequent feedback
Strong leadership presence with ability to manage and develop teams effectively
Excellent presentation and facilitation skills across various training modalities
Advanced project management and organizational skills with ability to coordinate complex logistics
Superior communication skills with ability to build strong cross-functional relationships
Extreme flexibility with proven ability to pivot quickly in dynamic situations
Strong problem-solving abilities and strategic thinking capabilities
Proficiency in content development and instructional design principles

NRO Training Manager Job Description October 2025 JNN Human Resources CONFIDENTIAL – FOR INTERNAL USE ONLY
We are an Equal Opportunity Employer. Proof of eligibility to work in the United States is required.

Core Competencies
Honest: Demonstrates transparency and integrity in all interactions
Respectful: Values diverse perspectives and treats all team members with dignity
Committed: Shows dedication to excellence and follow-through on responsibilities
Disciplined: Maintains consistent processes and attention to detail
Supportive: Actively helps others succeed and grow in their roles

Personal Attributes
Resilient and adaptable professional who thrives in challenging, fast-paced environments
Self-motivated with strong sense of urgency and effective prioritization capabilities
Collaborative leader with exceptional interpersonal skills and relationship-building abilities
Detail-oriented with ability to manage multiple complex projects simultaneously
Professional demeanor with positive attitude and ability to remain calm under pressure
Passionate about developing others and creating exceptional learning experiences
Strong cultural ambassador who consistently represents and promotes organizational values

Compensation and Benefits
Car allowance provided for extensive travel requirements
All meals and travel expenses covered by the company
Comprehensive benefits package
Opportunities for professional development and career advancement

Additional Requirements
Flexibility to work evenings and weekends as required by opening schedules
Ability to lift and move materials up to 50 pounds
Willingness to spend extended periods away from home base
Travel up to 75%

What We Offer
Jim 'N Nick's is committed to the growth and development of our team members. This role offers the unique
opportunity to directly impact the success of new restaurant openings while building meaningful careers for
our training teams. You'll work in a dynamic environment where your expertise in training and operations will
contribute to enriching communities through authentic BBQ experiences across our growing restaurant
network.

Disclaimer
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions
associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job
performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required