Utility & Sustainability Data Manager

Internal Advert Close date: 19th November 2026Utility & Sustainability Data Manager at The Crown EstateHelp us turn data into insight and drive better sustainability outcomes across our portfolio.At The Crown Estate, sustainability and operational excellence go hand in hand. As our Utility & Sustainability Data Manager, you'll be responsible for ensuring the quality, integrity and accessibility of energy, utility and sustainability data across our urban portfolio. Your work will directly support compliance, performance improvement and informed decision-making as we continue our journey towards a more sustainable future.What you'll be doingYou'll act as the focal point for utility and sustainability data, working across internal teams and external partners to deliver trusted reporting and actionable insight.Key responsibilities include:Managing utility and energy data processes to ensure accurate billing, procurement and operational reporting.Monitoring utility bureau performance and supporting effective supply and meter management.Maintaining high-quality datasets covering energy, water, waste, carbon and sustainability metrics.Supporting compliance programmes including EPC, MEES and wider sustainability reporting requirements.Performing data validation, reconciliation and quality assurance activities.Producing insightful dashboards, analytics and reports using Power BI and other reporting tools.Identifying trends, risks and opportunities to improve resource efficiency and sustainability performance.Supporting CRREM analysis and maintaining robust evidence and audit trails.Building practical processes, controls and SOPs for data management and reporting.Coordinating with Property, Facilities Management, Sustainability, Finance and Digital teams to drive improvements and resolve issues.About youYou'll combine strong analytical capability with a practical understanding of utility and sustainability data in a property-related environment.Essential knowledge and experience:Experience working with utility, energy or sustainability data in real estate, facilities management or a similar operational environment.Strong understanding of utility procurement, metering, billing processes and energy data flows.Knowledge of ESG and compliance frameworks including ESOS, EPC, MEES, BREEAM and WELL.Experience managing complex datasets and producing reporting, dashboards and visualisations.Strong Power BI and Excel skills.Experience validating data, resolving quality issues and maintaining controls and audit evidence.Ability to communicate technical information clearly and influence stakeholders at all levels.Proven capability to work across multiple teams and manage issue resolution through to completion.Desirable:Knowledge of Power BI semantic models and reusable reporting datasets.Experience with SQL, Microsoft Fabric, Azure Data Lake or similar platforms.Relevant qualification in sustainability, energy management, data analytics, real estate, facilities management or related disciplines.Why join The Crown Estate?This role offers the opportunity to sit at the intersection of sustainability, data and operational performance. You'll play a key part in helping The Crown Estate understand and improve environmental performance across its portfolio while developing innovative approaches to data-driven decision-making.Together, we'll create meaningful impact for our business, customers, communities and the environment.Our Offering / benefits:As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.Can I use AI to help with my application?Yes. AI can be a useful tool for organising your thoughts, improving clarity, checking spelling and grammar, or helping you prepare for an interview.What matters most is that your application is accurate, authentic and reflects your own skills, achievements and motivations. We want to get to know you, not an AI-generated version of you.Disability Disclaimer:We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly.Please note that if we receive a high volume of applications, we may close this advert early. We encourage you to apply as soon as possible.