About this role
emergiTEL is hiring Associate Business Analyst / Cloud Project Coordinator for our client in the Telecommunications industry.
Contract Duration: 12 Months with possible extension.
Pay Rate: ($25 - $28/hr T4)
Location: Brampton, ON (5 days onsite)
Job Description:
Key Responsibilities
Cloud Engineering Coordination (Azure & OCI)
- Facilitate daily Cloud Engineering stand-up meetings.
- Coordinate work intake and manage engineering delivery queues.
- Create, groom, assign, and track work items in Jira.
- Monitor ticket progress and support escalation coordination.
- Assist with workload prioritization and reporting activities.
- Collaborate with Cloud Engineers, Architects, and Support teams to ensure successful delivery.
Public Cloud Internal Project Delivery
- Act as the Business Systems Analyst for internal Public Cloud initiatives.
- Gather, document, and manage business and technical requirements.
- Coordinate project activities across business and technical stakeholders.
- Track project milestones, risks, actions, and deliverables.
- Support solution reviews, implementation planning, and project reporting.
Business Unit and IT Project Delivery Support
- Support business and IT teams utilizing Azure, OCI, AWS, and Google Cloud services.
- Coordinate project delivery from initiation through implementation and transition to support.
- Facilitate stakeholder meetings and communication activities.
- Maintain project documentation, status reports, and action logs.
- Ensure project activities align with Public Cloud governance processes.
Team Coordination and Administrative Support
- Coordinate vendor training sessions and onboarding activities.
- Support Public Cloud team meetings, communications, and engagement initiatives.
- Prepare meeting materials, track action items, and provide project updates.
- Assist with reporting, metrics collection, and operational dashboards.
- Provide general coordination support to Public Cloud leadership and team members.
Required Qualifications
- Bachelors degree in Computer Science, Information Technology, Engineering, Business Systems, or equivalent experience.
- 1-3 years of experience in a Business Systems Analyst, Project Coordinator, Technical Coordinator, or similar role.
- Experience with Jira and Confluence.
- Strong organizational and stakeholder management skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience documenting requirements, processes, and project deliverables.
Preferred Qualifications
- Exposure to Public Cloud technologies and services.
- Understanding of Agile and Scrum methodologies.
- Experience supporting infrastructure or cloud-related projects.
- Knowledge of IT Service Management (ITSM) concepts.
- Experience working with cross-functional business and technology teams.
Cloud Certification Requirements
Candidates should possess at least one of the following certifications or demonstrate equivalent foundational cloud knowledge:
- Microsoft Azure Fundamentals (AZ-900)
- AWS Certified Cloud Practitioner
- Google Cloud Digital Leader
- Oracle Cloud Infrastructure Foundations Associate
Required Skills
- Jira management and ticket management.
- Project Management coordination, stand-up meeting facilitation, meeting minutes, and action item tracking.
- Business Systems Analysis including requirements gathering and documentation.
- Reporting and analytics.
- Strong experience with Jira and Confluence.
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Vacancy Status
This is an active position currently open for hiring.
Use of Artificial Intelligence
No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team.
Equal Opportunity
emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role.