About this role
The Account Payable Analyst is responsible for overseeing the end-to-end performance, compliance, controls, and continuous improvement of outsourced Accounts Payable operations across both Invoice Processing (IP) and Payments. The role acts as the primary interface between the business, finance leadership, local entities, service providers, IT teams, auditors, and banking partners to ensure operational excellence, regulatory compliance, strong internal controls, and delivery against agreed service levels.
The position combines operational governance, performance management, risk oversight, stakeholder management, and process transformation responsibilities, with approximately equal focus on Invoice Processing and Payments activities.
What you will do:
Invoice Processing Governance
- Monitor and govern the performance of the outsourced AP service provider, ensuring compliance with agreed SLAs, KPIs, and quality standards.
- Escalate and resolve operational issues impacting invoice processing activities.
- Support AP operational teams and service providers in resolving process-related issues and exceptions.
AP Performance Monitoring & Reporting
- Prepare management reports and executive summaries on AP performance and vendor compliance.
- Lead periodic AP performance reporting and analysis.
Process Controls & Compliance
- Ensure compliance with Corporate, Finance, and Business Unit policies and procedures.
- Monitor AP subprocesses to identify: Control weaknesses, Segregation of Duties (SoD) conflicts, Compliance risks, Process deviations
- Support internal and external audit activities by providing documentation, analysis, and process explanations.
Process Improvement & Transformation
- Identify opportunities for standardization, automation, productivity improvement, enhanced controls
- Support implementation of new technologies and digital solutions in the AP domain
- Act as the link between Finance, Operations, and IT for AP transformation initiatives
Stakeholder Collaboration
- Collaborate with Finance, Procurement, Operations, IT, and local teams
- Participate in governance meetings with business stakeholders and outsourced service providers.
Payments Governance
Third-Party Oversight
- Govern outsourced payment operations and monitor provider performance against SLAs, KPIs, compliance requirements, and quality standards.
- Conduct regular reviews to ensure timely and accurate execution of payment activities.
- Drive corrective actions where performance gaps are identified.
Payment Execution & Compliance
- Ensure compliance with corporate payment policies, approved authorization limits, regulatory requirements, banking standards
- Support treasury and finance teams with payment-related activities.
Stakeholder Management
- Serve as Subject Matter Expert (SME) for payment processes.
- Support issue resolution and strategic initiatives impacting payment operations
Governance & Risk Management Responsibilities
- Ensure adherence to internal control frameworks and audit requirements.
- Provide support during internal and external audits.
- Monitor and report control effectiveness.
- Participate in governance forums and continuous improvement initiatives.
What will make you successful:
- Bachelor's Degree in Finance, Accounting, Business Administration, Economics, or a related field.
- Minimum 5 years of experience in Finance and Accounting.
- Minimum 2 years of experience in Accounts Payable, Payments, Treasury, Vendor Governance, or Shared Services operations.
- Experience managing outsourced service providers and governance activities.
- Proven experience in performance management, controls, risk assessment, and process improvement initiatives.
- Advanced Microsoft Excel skills.
- Experience with ERP systems such as SAP, QAD, Oracle, or similar platforms.
- Experience with AP workflow and payment processing tools.
- Strong reporting, analytical, and data interpretation capabilities.
- Strong analytical and problem-solving skills.
- Excellent stakeholder management and communication abilities.
- Ability to influence cross-functional teams.
- High attention to detail and control mindset.
- Strong organizational and prioritization skills.
- Proactive and continuous improvement mindset.
- Ability to work effectively in a fast-paced, global environment.
What do we offer:
- Hybrid work schedule
- 13th salary (paid in 3 installments)
- Additional 5 paid leave days per year (calculated proportionally to the period worked)
- Monthly budget to spend on Flexible Benefits Platform
- Well-being bonus (1-time bonus after probation period)
- A medical subscription (Medicover)
- Access to the Bookster platform
- Access to the Employee Assistance Program
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