About this role
The Senior Solution Consultant (SC) possesses deep knowledge of the capabilities included in Infor’s cloud-based, industry-specific enterprise software solutions . The SC provides both solution and industry expertise to Infor prospects and customers in support of driving license revenue and customer success. The SC uncovers the strategic objectives and business opportunities with prospect stakeholders during discovery and understands the key metrics driving the Infor solution evaluation. The SC leads solution presentations and demonstrations. As a senior member of the Solution Consulting team, you will work alongside colleagues from sales management and sales execution, product marketing, the services business unit, alliances, and value engineering, as well as, with non-Infor consulting partners to develop and execute compelling professional presentations.
A Typical Day in the Life Includes:
- Primary responsibility for supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, follow-up discussions and post-demonstration surveys.
- Work with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions.
- Lead solution demonstrations to prospects and customers that reinforce solution value at various audience levels, including executives, business users, and stakeholders, and positively influencing license deal pursuits and customer success.
- Transform the Solution Consulting community within Infor. Teamwork and continuous improvement are critical to the success of Solution Consulting. It is incumbent on every SC to contribute to the knowledge and content for the collective team.
- With the overall Solution Consulting team, participate in shared activities such as marketing events, value engineering engagements, trade shows, and other customer-facing activities, maintaining RFP response repositories, presentation collateral, and demo content.
Basic Qualifications:
- At least 5 years of experience with ERP solutions ; experience with other products such as CPQ or MES is welcome.
- Strong understanding of discrete industries such as mechanical and plant engineering, high-tech /electronics, etc.
- Solution-oriented mentality, ability to take on various tasks in a team, convincing presentation style, ability to argue the benefits.
- Fluent German and English. In addition, other European languages would be an advantage.
- Willingness to travel up to 50 %.
Preferred Qualifications:
- Interest in and willingness to engage with AI and AI-related tasks.
- Experience supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, follow-up discussions and post-demonstration surveys.
- Experience working with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions.
- Experience leading solution demonstrations to prospects and customers that reinforce solution value at various audience levels, including executives, business users, and stakeholders, and positively influencing license deal pursuits and customer success.