About this role

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Th e People Operations Bu si n es s P art n e r p r ov i d e s strate g i c H R s uppo rt , ali gn e d w it h t h ei r assi gn e d g r oup / s . Th e y ar e res pon si b l e f o r d ia gno si n g bu si n es s re qu ire m e n t s a n d d e v el op i n g a n d e x ec u ti n g a hum a n ca p ita l strate g y f o r t h ei r assi gn e d g r oup . They work bo t h strate g icall y a nd h a nd s- o n a s n ee d e d t o d eli v e r res u lt s f o r t h e bu si n ess / f un cti on a l g r oup s . Th e Business Partner ma rs ha l s t h e res ou rce s o f t h e b r o a d e r HR & POps o r g a n izati o ns t o e n a b l e t h e e x ec u ti o n o f t h i s strate gy , i n cl ud i n g le v era g i n g t h e f un cti on a l e xp ertis e a n d res ou rce s o f p art n ere d C e n ter s o f Exp ertis e ( COE ) membe rs , Talent Acquisition , Talent Development a n d Total Rewards . Th e Business Partner als o re p rese n t s t h e b r o a d er , e n ter p ris e - w i d e ph il o s oph y a n d strate g y t o t h ei r assigned groups .

Sp ecificall y , t h e B P w ill :

- Ser v e a s a tr u ste d a dv is o r t o lea d ers h i p o n bu si n es s strate g y a n d it s p e op le , o r g a n izati on a l a n d ca p a b ilitie s i mp licati on s f o r t h ei r res p ecti v e g r oup s
- I s a n acti v e p artici p a n t o n t h e lea d ers h i p tea m f o r t h e s uppo rte d g r o u p (s )
- W o r k s strate g icall y a n d i n p art n ers h i p w it h t h e bu si n es s t o d e v el o p a n d i m p le m e n t f o c u se d wo r k f o rc e strate g ie s e n s u ri n g ali gn m e n t w it h bo t h bu si n es s a n d H R ob jecti v es .
- A c ts a s p ri ma r y po i n t o f c on tac t f o r employment related iss u e s (e.g., time keeping, HRIS, payroll, career counseling, employee relations, compensation)
- P r ov i d e m a n a g e m e n t i n f o r m ati o n a n d tre n d d at a t o t h e g r oup (s ) in partnership with the COE .
- I d e n tif y a n d a dd res s o r g a n izati on a l effecti v e n es s c h alle ng es . I n c o lla bo rati o n w it h t h e COE s d ia gno se , p la n , a n d m a n a g e hum a n ca p ita l re qu ire m e n t s s u c h a s wo r k f o rc e p la n s , o r g a n izat ion effecti v e n ess , tale n t m a n a g e m e n t , e mp l oy e e e ng a g e m e n t , a n d H R p la nn i n g
- S er v e a s p r o acti v e a dvo cat e f o r bu si n es s g r ou p re qu ire m e n t s wh er e t h e d iffere n c e c ou ld p r odu c e c omp etiti v e a dv a n ta ge
- L ea d o r g a n izati on a l c h a ng e a n d d esi g n f o r g r oup s s uppo rte d b y wo r k i n g p r o acti v el y w it h se n i o r managemen t t o i den tif y ope r a ti ng , p r oce ss , an d wo r k f o rc e re qu ire m e n t s a n d i m p le m e n t a pp r op ri a t e s o l u ti on s . D ri v e c o r po rat e c h a ng e i n iti a ti v e s t h r oug h t o t h e bu si n es s
- Ov erse e c o m p le x hu m a n ca p ita l iss u es ; a n al y z e data t o d ia gno s e und erl y i n g concerns c u lt u ra l iss u e s a n d c o lla bo rat e w it h COE s t o d e v el o p re m e d iati o n p la ns

I n t h ei r d ay-t o - d a y wo r k , t h e B P w ill :

- Con ti nuou sl y e v al u ate , m eas u r e a n d m od if y p ri o rities , p r og ra m s a n d p la n s t o e n s u r e ali gnm e n t w it h a n d ac h ie v e m e n t o f bu si n es s strate g y
- I d e n tif y oppo rt un itie s f o r p r o ces s i mp r ov e m e n t a n d c o lla bo rat e w it h t h e COE s t o i mp r ov e ov eral l H R effecti v e n es s
- L e v era g e wo r k f o rc e d at a a n d i n f o r m ati o n t o i n f o r m a n d gu i d e bu si n es s -le v e l d ecisi o n- mak i n g
- L i k e o t h e r H R tea m m e m b ers , t h e B P h a s a n own ers h i p sta k e i n t h e s u cces s o f t h e H R d eli v er y mod e l a n d wo r k s t o e n s u r e it s effecti v e n ess . Th i s i n cl ud e s on - go i n g c ommun icati on a n d c o lla bo rati o n w it h H R COE s , a n d o t h e r BP s , h i gh li gh ti n g iss ue s, s ugge sti n g r e s o l u ti on s , an d d ri v i n g a po siti v e i mp r e ssi o n o f H R t o t h e bu si ne ss

Ke y S ucce s s Fac t or s – F irs t 1 2 M on t h s

- D e v el o p t h e o r g a n izati on a l d esi g n a n d wo r k f o rc e p la n f o r t h e f un cti on a l g r oup s . I n cl ud e s d e v el opm e n t or revision o f j o b d escri p ti on s , c omp ete n c y mod eli n g a n d p r o ces s p la nn i ng . A ls o re qu ire s c o lla bo rati o n w it h Comp e n sati o n , Talent Acquisition, and Talent Development t o e n s u r e staffi n g i s acc omp lis h e d i n acc o r d a n c e w it h t h e p la n .
- L ea d t h e c h a ng e m a n a g e m en t p r o ces s a n d e n s u r e t h e f un cti on a l tea m s h a v e t h e s uppo r t t h e y n ee d t o s h if t t a l en t t o a li g n w it h p r o jecte d bu si n es s n ee d s ov e r t h e n e x t 18 - 2 4 mon t h s .
- Bu il d f un cti on a l o r g a n izati on s i n cl ud i n g i d e n tificati o n o f k e y s u cces s fact o r s ali gn e d w it h o r g a n izati on a l as p irati on s a n d t h e str a t eg i c p l a n .

Know l edge , S k ill s an d Ab iliti e s

Sk ill s & Ab ilitie s

- V isi on ar y lea d ers h i p a n d p ers p ecti v e t o und ersta n d ho w t o b es t ac h ie v e d esire d o r g a n izati on a l res u lt s a n d c h a ng e acr o s s a d i v ers e se t o f m ar k et s a n d f un cti on s
- Ch a ng e m a n a g e m e n t a n d lea d ers h i p s k ill s
- P r ov e n tale n t assess m e n t , d e v el opm e n t a n d rete n ti o n s k ill s a n d t h e a b ilit y t o tra n sfe r t h a t s k il l to bu si n es s lea d er s
- H i gh l y c o lla bo rati v e a n d facilitati v e a pp r o ac h t o effecti v el y wo r k i n a m atri x e d o r g a n izati on a l
m od e l
- Und ersta nd i n g o f t h e f o r m a l a n d i n f o r m a l o r g a n izati on a l n et wo r k s a n d c h a nn el s t o effecti v el y n a v i g at e t h e o r g a n izati o n a n d h el p m a n a g e m e n t tea m reac h d esire d bu si n es s ou tc om e s
- S trate g i c m i nd se t
- H i gh l y d e v el op e d c on s u ltati v e s k ill s with the ability and desire to deliver excellent results
- A “ r o l l u p you r slee v es ” st y l e; hand-on approach
- Ab ilit y t o i n te g rat e bo t h e n ter p ris e a n d s p ecifi c bu si n es s re qu ire m e n t s with e xp er t k n ow le dge
- I n fl u e n ci n g a n d c o lla bo rati o n s k ill s

Co m p ete n cie s

- Cu st o m e r Fo c u s : E sta b lis h e s a n d m ai n tai n s effecti v e relati on s h i p s w it h clie n ts , g ai n i n g t h ei r tr u s t a n d res p ect . Ob tai n s a n d u tilize s c u st om e r fee db ac k t o i mp r ov e p r o cesses . M a n a g e s e xp ectati on s a n d c ommun icate s effecti v el y , bu il d i n g tr u s t i n t h e p r o ces s
- D ecisi o n Qu alit y : M a k e s goo d d ecisi on s b ase d upo n a m i x t u r e o f a n al y sis , w is dom , e xp erie n ce , a n d j udg m e n t ; s ough t ou t b y o t h er s f o r a dv ic e a n d s o l u ti on s
- O r g a n izati on a l Ag ilit y : N a v i g ate s effecti v el y t h r oug h c o m p le x o r g a n izati on s , fi nd i n g t h e ri gh t p e op l e w it h who m t o c on s u l t a n d s o l v e p r ob le m s . R ec ogn ize s wh ic h sta k e ho l d er s ca n i n fl u e n c e sit ua ti on s an d i n iti a t e s ac ti o n t o a sses s an d ob t a i n t he i r s uppo rt ; maz e - b ri ght
- A cc oun ta b ilit y : I nvo l v e s o t h er s i n esta b lis h i n g ob jecti v es , m eas u re s a n d m on it o ri ng . C larifi e s an d assi gn s r o le s a n d acc oun ta b ilitie s f o r tas k s a n d k e y d ecisi on s . D ele g ate s t o a n d e mpow er s d irec t a n d i nd irec t staf f m e mb ers . Fo ll ow s- u p t o rec ogn iz e acc omp lis hm e n t s a n d a dd res s d eficie n cie s
- Con flic t M a n a g e m e n t : effecti v el y c on fr on t s a n d res o l v e s d is p u tes . S ee s c on flict s a n d ob jecti on s a s oppo rt un itie s t o creat e b ette r s o l u ti on s . R ea d s sit u ati on s w ell , rec ogn izi n g c omp eti n g i n terests , m is unde rst and i ng s an d s y st em i c f ac t o rs . Doe s n ’ t t ak e con fli c t pe rs ona ll y
- D eali n g w it h A m b i gu it y : effecti v el y c op e s w it h c h a ng e , ris k s a n d un certai n t y . M a k e s effecti v e, ti m el y d ecisi on s w it hou t eit h e r c omp let e i n f o r m ati o n o r gu i d i n g p rece d e n ts
- P r ob le m So l v i ng : D efi n e s p r ob le m s s y ste m aticall y , a n al y zi n g ca u se s a n d effects . S ee k s ou t o t h er s a s s ou r ce s o f da t a , i dea s an d he l p . A s k s p e n etrati n g qu esti on s t o s u rfac e h i dd e n p r ob le m s a n d d iscer n fac t p atter n s
- Bu si n es s A c u m e n : Und ersta nd s t h e p ri o rities , a g e nd a s a n d c on cer n s o f clie n ts ; le v era g e s e x ter n a l s ou r ce s t o ga i n bu si ne s s sa vv y an d awa r ene s s o f eme r g i n g tr end s ; po ssesse s g e n era l know le dg e a nd und ersta nd i n g o f bu si n es s d isci p li n e s li k e F i n a n ce , L a w , I T a n d Commun icati on s
- D ri v e f o r res u lt s

Edu c a ti o n / W o r k E x p erie n c e R e qu ire d :

- B ac h el o r’ s d e g re e w it h a n a dv a n ce d d e g re e p referre d
- 7 + y ear s o f b r o a d -based hum a n res ou rce s e xp erie n c e w it h a m i n i mu m o f 3 y ear s i n a m a n a g e m e n t r o l e w it h si gn ifi can t l eade rs h i p res pon si b ilit y
- Exp erie n c e i m p acti n g t h r oug h i n fl u e n c e

Why Selene?

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Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

- Paid Time Off (PTO)
- Medical, Dental &Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.