CUIA Commercial Insurance Advisor

JOB FUNCTIONS

- Build and grow a profitable commercial insurance book of business.

- Generate commercial insurance opportunities through credit union partnerships and independent prospecting efforts.

- Strengthen and maintain strategic relationships with business banking teams and referral sources.

- Deliver consultative commercial insurance solutions and exceptional client service.

- Support the growth and long-term success of the agency's commercial insurance division.

BUSINESS DEVELOPMENT & SALES

- Develop and grow a commercial insurance book of business.

- Generate new business opportunities through credit union referrals.

- Develop and maintain a network of referral sources, centers of influence, and community business relationships to support self-generated growth goals.

- Build and maintain a strong sales pipeline.

- Conduct insurance reviews, identify coverage needs, and provide tailored recommendations.

- Market, quote, negotiate, and bind commercial insurance coverage.

- Achieve annual sales and production goals.

CREDIT UNION RELATIONSHIP MANAGEMENT

- Serve as primary commercial insurance liaison for assigned credit union partners.

- Build relationships with business banking teams, lenders, and branch leadership.

- Conduct regular partner visits and training opportunities.

- Encourage mutual referral activity between the agency and credit union.

CLIENT SERVICE & BOOK MANAGEMENT

- Manage and service assigned commercial accounts.

- Process endorsements, renewals, certificates, and policy changes.

- Assist clients with claims and coverage questions.

- Maintain accurate account documentation.

- Support development of commercial workflows and processes as the division grows.

Qualifications

KNOWLEDGE

- Knowledge of commercial property, liability, workers compensation, commercial auto, umbrella, and related business insurance products.

- Understanding of sales, prospecting, lead generation, referral management, and relationship-building strategies.

- Working knowledge of credit union operations and member service philosophy or a willingness to learn and embrace the credit union culture and member-first approach.

SKILLS/QUALITIES

- Self-motivated and results-driven.

- Strong sales, networking, relationship-building, and consultative communication skills.

- Excellent written and verbal communication abilities.

- Strong organizational, prioritization, and time-management skills.

- Ability to work independently while developing new relationships and business opportunities.

- High level of professionalism, integrity, and attention to detail.

- Proficiency with agency management systems, CRM platforms, and Microsoft Office applications.

EDUCATION/EXPERIENCE

- High School Diploma/GED.

- Active Property & Casualty License required.

- 3+ years of commercial insurance, producer, account management, underwriting, or producer experience preferred.

- Commitment to continuing education and professional development.

PERFORMANCE EXPECTATIONS

Successful performance in this position includes:

- Building a profitable commercial insurance book of business aligned with agency growth goals.

- Developing and maintaining strong reciprocal referral relationships with credit union business banking teams that drive growth for both the insurance agency and partner credit unions.

- Generating a balanced mix of new business opportunities, with approximately 50% originating from credit union partnerships and 50% through independent prospecting efforts.

- Maintain high levels of client satisfaction and retention.

PHYSICAL REQUIREMENTS

The position requires the following physical activities within varying environmental conditions:

- Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period.

- Occasional travel or moving from one office location to another or from one department to another at the headquarters building.

- Occasional lifting, moving, or adjusting objects up to 20 pounds.

- Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device.

- Work will be in a commercially reasonable temperature-controlled environment.

- Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.