Property Operations Manager

Property Operations Manager

Job Description | November 2026

The Organization

Girl Scouts River Valleys (GSRV) serves over 13,000 girls across southern Minnesota, western Wisconsin, and surrounding communities, supported by thousands of volunteers who deliver the Girl Scout Leadership Experience every day. We are one of 111 councils nationwide, united by a shared mission: building girls of courage, confidence, and character who make the world a better place .

We believe all girls belong here. That belief is embedded in how we operate, how we hire, and how we lead. Our work is grounded in five core values that are not aspirational, they are our standard:

- Be Joyful

- Be Willing to Work Through It

- You Can Count on Me

- Community First

- Girls Are at the Center of Everything We Do

GSRV operates within the Entrepreneurial Operating System (EOS) - aligning leaders through clear accountability, scorecards, Rocks, and weekly L-10 meetings.

Position Information

Position Title: Property Operations Manager

Job Code: OPSM

Reports To: Director of Property

Department: Property Management

FLSA Status: S easonal, Full-time Exempt

Salary Grade: PG6

Last Updated: November 2026

Hiring Range: $2,115.38-$2,384.62 biweekly ($55,000-$62,000 annual equivalent)

About This Role

Connecting people, processes, and performance.

The Property Operations Manager is responsible for supporting the Property Team, including cookie operations at Girl Scouts River Valleys. They will lead a team of seasonal cookie cupboard employees who work hands-on with our Girl Scout cookie sellers and families. They will oversee cupboard locations around the council area, and provide project support during workflow spikes. The role is full-time seasonally from November through the end of April.

As a member of GSRVs leadership team this role translates organizational priorities into clear goals, leads within EOS, and models our values through daily decision-making. This leader balances clarity with empathy, urgency with sustainability, and accountability with growth.

Essential Functions

Girl Scout Cookie Operations

- Oversee annual business cycle of Cookies by providing project management and operational planning support. Use software tools to develop, track, and evaluate project timelines, staffing plans, and key performance indicators.

- Partner with Property and Operations leadership to evaluate and recommend warehouse locations, optimize cupboard layouts, and develop operational improvements that enhance efficiency and scalability for future seasons.

- Collaborate with Human Resources to design and implement tools and documentation that support annual staffing strategies, incorporating budget forecasting, process improvements, and best practices to ensure smooth seasonal operations.

- Lead development and delivery of training programs for Cookie Cupboard operations, ensuring materials reflect evolving needs and organizational goals. Identify and implement innovative methods for training delivery that increase flexibility and accessibility.

- Provide leadership and oversight to seasonal Cupboard Operation Specialists. Cupboard Leads, and Float Specialists during the Cookie Program, offering guidance and performance feedback to ensure effective execution.

- Coordinate end-of-season initiatives , including donation partnerships and product redistribution, using discretion to determine appropriate allocation and community engagement strategies.

- Manage staff scheduling and volunteer coordination , balancing business needs with staff availability and operational priorities. Use independent judgment to resolve scheduling conflicts and maintain adequate coverage throughout the program cycle.

What You Bring

Education and Experience

- Associates degree in business or marketing, plus 2+ years of experience in customer service, property services, camp programming or equivalent education and experience.

Skills and Attributes

- A self-starter who can work independently with minimal oversight and takes initiative; is flexible, adaptable, self-manager, organized, and has a strong attention to detail; thrives in an ever changing/fast-paced environment.

- Proven oral and written communication abilities (i.e. verbal, written, in person and/or over the telephone); demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.

- Excellent technical computer skills in Microsoft Office, Salesforce, and Photoshop.

- Working knowledge of the Girl Scout Cookie Program.

- Excellent judgement, independent decision-making skills, and strong resourcefulness.

- Strong organizational skills and ability to complete multiple, concurrent projects while meeting deadlines and delivering high-quality results.

- Energetic self-starter able to make independent decisions in a fast-paced, changing environment.

- Passion for the Girl Scouts mission of developing the next generation of women leaders.

Preferred

- Experience in a nonprofit, youth-serving, or mission-driven organization

- Familiarity with EOS

- Community-based or cross-sector partnership experience

Leadership Competencies

These competencies define what exceptional leadership looks like at GSRV. Performance is evaluated against each competency during regular reviews. They are not categories — they are a commitment to how we lead.

Competency

What This Looks Like in Practice

Competency 1

Team Engagement

You are a culture carrier. You show up for your team and for the broader organization — in L-10s, in hallways, in hard conversations. You build relationships across departments, with community stakeholders, and with the girls and families we serve. You create team dynamics that are positive, productive, and reflective of who GSRV is.

Competency 2

Communication & Accountability

You communicate with clarity and intention across audiences — from a frontline donor conversation to a board presentation. You set expectations, meet deadlines, and when things go sideways, you re-engage fast and recalibrate. You practice open and over-communication so your team is never left guessing.

Competency 3

Professional Growth

You are actively learning — whether that is in your craft as a revenue leader, as a manager, or as a community member. You seek feedback, invest in your own development, and create growth opportunities for your team. At GSRV, investment in people is investment in mission.

Competency 4

Innovation & Impact

You bring ideas to the table and you pressure-test them. You use data to inform decisions, you stay focused on outcomes, and you are willing to try something new when the old approach is not working. You think beyond your department — your decisions have organizational impact, and you own that.

Competency 5

Equity-Focused Practice

You integrate GSRV's equity framework and anti-racism guidance into your work — not as a compliance exercise, but as a leadership discipline. You use it to remove barriers, build belonging, and make sure our revenue strategy reflects who we are and who we serve. You take accountability for mistakes and model how to turn them into learning.

Competency 6

Work Performance & Problem Solving

You know your Rocks, your scorecard, and your responsibilities. You work across teams to deliver outcomes. When you fall short, you regroup, re-strategize, and bring solutions — not excuses. You coach your team with the same directness and care you expect from your own leader.

Competency 7

Strategic Mindset

You are mission-driven and future-focused. You use data to measure against goals, build internal and external partnerships that advance GSRV, and bring stakeholder perspective into strategic conversations. You understand where the organization is going and you help us get there.

Competency 8

Transformational Leadership

You learn from what has come before, you understand where the sector is heading, and you create space for your team to grow, challenge assumptions, and contribute to something bigger than their job description. You can represent GSRV's story compellingly — to a donor, a corporate partner, a reporter, or a room full of girls.

Working Conditions

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This role operates across office environments, community settings, donor meetings, and external events. Must be able to travel regularly throughout the GSRV service area (southern Minnesota, western Wisconsin, and surrounding region). The employee is frequently required to speak, present, read, and use a computer. Occasional lifting of up to 50 pounds. Noise levels may vary by location.

Disclaimer

This job description is designed to indicate the general nature and level of work performed within this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Management retains the right to assign or reassign schedules, duties, and responsibilities at any time.