About this role
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
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Join us—Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
The Business Systems Analyst serves as a functional and technical liaison between Finance, Business Operations, and Information Technology. This role is responsible for the administration, maintenance, enhancement, and optimization of Oracle Hyperion Cloud applications, including Planning and Budgeting Cloud Service (PBCS), Profitability and Cost Management Cloud Service (PCMCS), and Financial Consolidation and Close Cloud Service (FCCS) . The analyst will also design and develop Power BI data models, dashboards, and reporting solutions that provide actionable insights for business leaders.
This position partners closely with business stakeholders to understand strategic objectives, identify opportunities for process improvement and automation, translate business requirements into technical solutions, and support the full solution lifecycle from concept through implementation and ongoing support. The ideal candidate is naturally curious, continuously seeks learning opportunities, embraces innovation, and thrives in a collaborative, team-oriented environment.
Key Responsibilities:
Financial Systems Administration & Support
- Serve as the primary administrator and subject matter expert for Oracle Hyperion Cloud applications, including PBCS, PCMCS, and FCCS.
- Maintain application metadata, dimensions, hierarchies, calculation rules, business rules, forms, reports, dashboards, workflows, data integrations, security, and user provisioning.
- Perform regular system monitoring, maintenance, upgrades, and configuration management activities to ensure optimal system performance and reliability.
- Manage monthly, quarterly, annual planning, forecasting, consolidation, and financial close processes within Hyperion applications.
- Coordinate and execute Oracle cloud update testing, impact assessments, and deployment activities.
- Troubleshoot system issues, research root causes, and implement corrective actions to minimize business disruption.
- Develop and maintain technical and functional documentation, including system configurations, support procedures, and process flows.
- Ensure compliance with governance, security, audit, and data management requirements.
Business Analysis
- Learn and develop a deep understanding of finance, accounting, operational, and business processes and how technology can best support organizational objectives.
- Partner with business stakeholders to document, analyze, validate, and prioritize business requirements.
- Translate business requirements into functional specifications, process maps, and data requirements.
- Identify and recommend process standardization, automation, and optimization opportunities across planning, forecasting, reporting, and financial close activities.
Data Analytics & Reporting
- Design, develop, and maintain Power BI data models, dashboards, scorecards, and reports that support strategic and operational decision-making.
- Build scalable semantic models and data structures that promote self-service analytics and reporting capabilities.
- Ensure data quality, integrity, and consistency across reporting platforms and source systems.
- Partner with IT and data teams to optimize data integration, transformation, and reporting processes.
Process Improvement and Automation
- Continuously identify opportunities to streamline and automate manual business processes through system functionality, integrations, workflow enhancements, and reporting solutions.
- Evaluate new technologies, tools, and platform capabilities that can improve business performance and operational efficiency.
- Support continuous improvement efforts through process analysis, benchmarking, and implementation of best practices.
Stakeholder Relationship Management
- Serve as a trusted advisor to business partners by understanding their objectives, challenges, and technology needs.
- Facilitate communication and alignment between business stakeholders, IT teams, vendors, and external consultants.
- Educate business partners on system capabilities, project methodologies, governance processes, and technology best practices.
Project Delivery and Solution Implementation
- Participate in all phases of the solution lifecycle including requirements gathering, design, development, testing, deployment, and post-production support.
- Develop functional testing strategies, test cases, and validation plans to ensure solutions meet business requirements.
- Coordinate and support user acceptance testing (UAT), defect resolution, and implementation activities.
Operational Support and Issue Resolution
- Investigate operational issues, production incidents, and user inquiries to identify root causes and implement sustainable solutions.
- Facilitate problem resolution between IT teams, vendors, and business stakeholders.
- Prioritize support requests and manage issue resolution activities to meet service-level expectations.
- Represent business requirements while balancing technical feasibility, resource constraints, and enterprise architecture standards.
Training, Documentation and Knowledge Sharing
- Develop training materials, user guides, and process documentation to support end-user adoption.
- Conduct workshops and training sessions for business users and support teams.
- Provide mentoring, guidance, and knowledge transfer to team members and business partners.
- Promote a culture of collaboration, continuous learning, and operational excellence within the team.
Qualifications:
Required Qualifications
- Bachelor's degree in Information Systems, Finance, Accounting, Business Administration, Computer Science, or related field.
- 4+ years experience as Business Systems Analyst, Financial Systems Analyst, or related experience.
- Hands-on experience supporting Oracle Hyperion/EPM Cloud applications, including PBCS, PCMCS, and/or FCCS.
- Experience gathering, documenting, and translating business requirements into technology solutions.
- Experience developing Power BI dashboards, reports, and data models.
- Strong analytical, problem-solving, and troubleshooting skills.
- Experience working with cross-functional business and technology teams.
- Strong communication, presentation, and stakeholder management skills.
- Experience supporting finance, planning, budgeting, forecasting, or accounting business processes.
Preferred Qualifications: Experience with Oracle EPM integrations, Data Management, or EPM Automate. Knowledge of SQL, relational databases, and data warehousing concepts. Experience with automation platforms such as Power Automate, RPA, or workflow solutions. Familiarity with ERP platforms such as Oracle ERP Cloud, SAP, JD Edwards, or Dynamics 365.Experience supporting financial close, consolidation, planning, forecasting, and profitability management processes. Project management or Agile delivery experience.Oracle EPM, Power BI, or related certifications.
Key Competencies: Continuous learner with a strong curiosity for emerging technologies and business process innovation. Collaborative team player who builds strong relationships across business and technology organizations. Strategic thinker with the ability to connect business goals to technology solutions. Self-motivated and capable of managing multiple priorities in a fast-paced environment. Strong attention to detail and commitment to data accuracy and quality. Customer-focused mindset with a passion for delivering business value. Strong facilitation, communication, and change management capabilities.
PAY INFORMATION: The annual salary range for this position is $80,000 - $100,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
· Medical, Dental Vision plans
· Health Spending Accounts & Flexible Spending Accounts
· PTO: Starting at 15 days a year; based on type of job and tenure
· Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
· 401K with up to 6% match
· Paid Family Leave
· Employee Assistance
· Disability and Insurance: Short + Long Term
· Service Awards and recognition
*LI-JG1
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Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights