About this role
Role: Project Coordinator
Location: New York, NY / Tampa, FL / Cary, NC
Contract: Permanent, Full Time
Hours: 40 hours per week
Salary: $65,000 - $75,000 per annum, plus benefits including: health, vision/dental insurance; disability, vacation, sickness, 401K
Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.
The Project Coordinator is a member of the Project Management Office within Kinly. The Project Coordinator will apply his or her office knowledge, experience, interpersonal skills and administrative techniques to support the project management team. Support to be provided includes customer follow-up, information collection, creation of room profiles, opening and updating service orders, data entry, attendance in meetings with or in lieu of a Project Manager, recording and distribution of meeting minutes and preparing material order requests, track shipments to sites.
Key Responsibilities:
- Responsible for coordinating all internal and external tasks to coordinate customer system installations and room relocations
- Responsible for receiving and distributing incoming emails to Project Management staff daily
- Provide support for Operations Leadership activities including taking and distributing meeting notes and follow-up activities as requested
- Support Project Managers on all assigned open projects
- Work cooperatively with all Operations Business Units including assisting in backfill resource assignment
- Work effectively with other departments including, Purchasing, Accounting, Engineering, Production and Logistics to ensure successful completion of assigned tasks
- Assist Field Resources Management and Customer Service teams in the coordination of customer Preventative Maintenance visits
- Provide Main Office phone line coverage as necessary
- Submit requests to Human Resources in the creation and submittal of Visit Request letters for client locations requiring security clearance
- Knowledge of and adherence to Kinly policies and procedures
- All other duties as assigned
Skills & Experience:
- Responsible for coordinating all internal and external tasks to coordinate customer system installations and room relocations
- Responsible for receiving and distributing incoming emails to Project Management staff daily
- Provide support for Operations Leadership activities including taking and distributing meeting notes and follow-up activities as requested
- Support Project Managers on all assigned open projects
- Work cooperatively with all Operations Business Units including assisting in backfill resource assignment
- Work effectively with other departments including, Purchasing, Accounting, Engineering, Production and Logistics to ensure successful completion of assigned tasks
- Assist Field Resources Management and Customer Service teams in the coordination of customer Preventative Maintenance visits
- Provide Main Office phone line coverage as necessary
- Submit requests to Human Resources in the creation and submittal of Visit Request letters for client locations requiring security clearance
- Knowledge of and adherence to Kinly policies and procedures
Education & Experience:
- 1-3 years of experience in a Technical Customer Service role
- PMP, CAPM, or equivalent Project Management Certification desired
- Associate degree or equivalent experience in a Technical Field
- Bi-lingual capability is a plus
Additional Requirements:
- Domestic travel requiring multi-night stays within and, at times, outside the local work area
- International travel may be required
- Valid U.S. driver’s license is required, with a positive driver’s abstract
- Current valid U.S. passport is required
- Ability to lift and carry objects up to 25 lbs
- Frequent sitting, standing, and walking required
- Limited weekend and/or night work or on-call duties may be necessary
- Must be willing to complete background checks and drug tests as required by current or future contracts
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
If you do require details of the vacancy or the application process in an alternative format, please email [email protected] outlining your requirements.
Equal Opportunities:
Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.