About this role
The Patient Access Representative I in the emergency room serves as the first point of contact for patients and visitors, ensuring smooth registration and intake processes. This role involves gathering accurate patient information, verifying insurance details, and facilitating timely communication between patients, medical staff, and other departments. Strong customer service skills and the ability to work efficiently in a fast-paced environment are essential.
Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant)
Education: High School diploma or equivalent
Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional
appearance and behavior, good communication skills, dependability, flexibility, teamwork.