Information Systems Operational Consultant

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Information Security Operations Consultant provides strategic consulting and planning services with wide influence and impact. Utilizes expertise in technology, change management, project management, technical quality management, and process improvement. Develops and implements strategic business or technical solutions.

Essential Functions of the Role

- Applies detailed testing to assess current systems, practices, and procedures. Compares them to industry best practices. Develops strategic recommendations to address opportunities. Results in cost-effective technical or business solutions that meet requirements.
- Applies general knowledge of healthcare operations and technology when evaluating processes, systems, and solutions to support alignment with business, clinical, regulatory, and security needs.
- Provides outcome help to administration, business/clinical areas, department directors, and managers to help strategic and operational business or technology conclusions.
- Develops change management plans, and schedules in line with organizational strategic initiatives
- Facilitates strategic planning and design meetings. Helps identify business and technical strategies. Regulates system and solution needs for those strategies.
- Recommends technical and business processes changes that will allow greater efficiencies with significant benefit to the Organization.
- Incorporates a working knowledge of Information Technology General Controls (ITGCs) when assessing technology processes and identifying opportunities for improvement across areas such as access management, change management, system development, and technology operations
- Considers applicable security frameworks and standards, such as NIST, when evaluating technology processes and controls to help identify potential gaps and support risk-based recommendations and process improvements.
- Participates in the development and implementation of standard processes and activities related to change, operational improvement, integrated and end-to-end testing.
- Ensures project quality assurance needs which could include: requirements gathering/assessment, environmental strategy, test plan/script development, and defect tracking.
- Recommends budget items necessary to help changes.

Key Success Factors

- General knowledge of healthcare operations, technology, and regulatory considerations, with an understanding of how technology and security requirements support healthcare business and clinical environments.
- Working knowledge of Information Technology General Controls (ITGCs) and their applicability to areas such as access management, change management, system development, and technology operations.
- Familiarity with recognized security frameworks, such as NIST, and the ability to understand how ITGCs and security controls align with framework requirements to support assessments, identify potential gaps, and inform risk-based recommendations.
- Knowledge of Change Management, Business Workflow, and Process Improvement. Program/Project Management, Vendor Management, and Outsourcing. Business Process Modeling, IT Transformation, and Enterprise Architecture. Business and Technology Value Management, Performance Metrics, and Profitability Assessment. Technical/Systems, Quality Management, and Training.
- Project management and change management skills.
- Critical thinking and data-based skills
- Ability to operate in an environment with minimal supervision
- Interact with various clients from different departments and levels. This includes frequent interaction with System Executive Leadership.
- Ability to work hybrid preferred if commutable to downtown Dallas

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience